Director Of Operations

• Apr 2019 - Present

Warehouse Operations Manager

• Aug 2018 - Apr 2019

Accomplishes warehouse operations human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. Achieves warehouse operations operational objectives by contributing warehouse operations information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends. Meets warehouse operations financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Develops warehouse operations systems by determining product handling and storage requirements; developing, implementing, enforcing, and evaluating policies and procedures; developing processes for receiving product, equipment utilization, inventory management, and shipping. Develops warehouse design by planning layout, product flow, and product handling systems; evaluating and recommending new equipment. Develops warehouse operations system improvements by analyzing process work flow, manning and space requirements, and equipment layout; implementing changes. Maintains safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations. Secures property by developing protection and access policies and procedures; coordinating patrols with security department. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Accomplishes warehouse operations and organization mission by completing related results as needed. Show less

Distribution Operations Supervisor

• Jan 2018 - Aug 2018

Supervise many of the daily activities for accounts, department, and stations of a Supply Chains Solutions warehouse operation. Ensure the performance goals are met, maintain inventory accuracy, adhere to quality standards, and effectively manage team leader and staffs. Supervise employees who oversee inbound flow, inventory control, and outbound flow activities. Manage operational efficiency and ensure work completion in an operational area. Core responsibilities involve monitoring operational processes and productivity and performing inventory control activities. Monitor process compliance and develop process improvements. Evaluate operational capacity to determine downtime, layout optimization and throughput and identify operational inefficiencies. Conduct training on inventory cycle counting and reconciliation, monitor inventory levels, perform periodic physical inventory audits, and research discrepancies. Conduct performance tracking to monitor operational compliance; complete corrective action plans; generate account and system reports; manage workloads to ensure customers contract requirements and deadlines are met; track customers activities; participate in customers meetings; leverage customers knowledge to identify new business development opportunities; determine training needs; provide feedback and support; conduct performance evaluations and resolve individual and group performance issues; apply legal, regulatory and safety compliance knowledge to reduce company risk; apply supply chain and logistics knowledge of the flow of materials, information, and finances involved in manufacturing and distributing products; coaching and develop others using career development processes and tools; manage budgets and understand accounting processes, determine needed resources ad allocate funds, monitor expenditures to budget targets and resolve discrepancies; manage and establish working relationships with vendors. Show less

Revenue Recovery PT Supervisor

• Jul 2016 - Jan 2018

• Ensuring accurate and timely reporting by communicating and reviewing results with management teams. • Manage employees in an operational environment. • Monitor employee production and progress toward goals. • Ensuring accurate and timely reporting by communicating and reviewing results with management teams. • Manage employees in an operational environment. • Monitor employee production and progress toward goals.

Warehouse Manager

• Jan 2006 - Jan 2018

• Maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures. • Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols. • Controls inventory levels by conducting physical counts; reconciling with data storage system. • Maintains physical condition of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement. • Improves warehousing processes by analyzing outcome data. • Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. • Completes warehouse operational requirements by scheduling and assigning employees; following up on work results. • Maintains warehouse staff by recruiting, selecting, orienting, and training employees. • Maintains warehouse staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results. • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. • Contributes to team effort by accomplishing related results as needed. Show less

Sales Engineer

• Jul 2000 - Aug 2005

• Studying industrial trends and collecting the market information include demand, supply, pricing and competition. • Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers. Provides product and service, technical and engineering information by answering questions and requests. • Negotiating the product features, specifications, and quality control levels; Understanding customer’s project schedule. • Prepares cost estimates by studying manufacture yield, product specification, and related customer requires; consulting with engineers, and other professional and technical personnel. • Engineering samples approval schedule follow up. • Following up the mass production schedule, quality issues, and engineer changes. • Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements. • Prepares sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends. • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks. • Contributes to team effort by accomplishing related results as needed. Show less