Warren Eliason
HP Business Unit Manager at Pinnacle ICT- Claim this Profile
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Bio
Credentials
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An Entire MBA in 1 Course:Award Winning Business School Prof
UdemyAug, 2020- Sep, 2024 -
Business Model Innovation: Differentiate & Grow Your Company
UdemyJun, 2020- Sep, 2024 -
The Complete Copywriting Course : Write to Sell Like a Pro
UdemyMay, 2020- Sep, 2024 -
An Entire MBA in 1 Course:Award Winning Business School Prof
UdemyApr, 2020- Sep, 2024 -
Symantec Certified Specialist
Symantec -
Veritas Sales Expert
Veritas Technologies LLC -
Veritas Sales Expert +
Veritas Technologies LLC
Experience
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Pinnacle ICT
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South Africa
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IT Services and IT Consulting
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400 - 500 Employee
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HP Business Unit Manager
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Feb 2023 - Present
▪ Responsible for achieving GP, stock, and ageing targets within allocated budget. ▪ Implementing business strategies to optimize product stock and manage ageing risks. ▪ Managing and setting KPIs for the product portfolio team. ▪ Developing and maintaining strong relationships with internal and external stakeholders. ▪ Leading project management for significant deals within the business unit. ▪ Fostering collaboration between the brand, internal teams, and external partners. ▪ Engaging with executives to drive alignment and achieve business objectives. ▪ Collaborating closely with brand business development managers to drive customer engagement initiatives and generate demand. ▪ Conducting forecasting and budgeting processes to ensure accurate resource planning. ▪ Ensuring timely and accurate reporting of key metrics for informed decision-making. ▪ Providing tactical account management support to optimize business operations. Show less
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IoT.nxt
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South Africa
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Information Technology & Services
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200 - 300 Employee
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Solutions Engineer
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Aug 2021 - Feb 2023
▪ Lead the end-to-end design of Industry Offerings/Solutions integrating our core platform components, custom- developed extensions and features as well as device integration to deliver a seamlessly integrated offering/solution. ▪ Align Offering/Solution features and capabilities with the core product roadmap. ▪ Lead the delivery of client Proof of Concepts, Proof of Value and delivery projects. ▪ Provide IoT.nxt Offering/Solution training to customers, partners and resellers. ▪ Continuously improve Offerings and Solutions to appeal to customers’ changing needs and differentiate our market position. ▪ Plan and modify solutions and offerings to meet client needs. ▪ Manage the development process from product inception to completion ▪ Project manage opportunities up until the delivery stage ▪ Optimize internal and external processes ▪ Update CRM software salesforce. ▪ Build customer dashboards on in-house dashboarding software of telemetries monitored. ▪ Researching solution devices that optimally solve the customer problem within the IoT and IT space. ▪ Put together solution architecture and device wiring diagrams ▪ Compile proposals for the customer and delivery team. Show less
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Convexum Solutions
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South Africa
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IT Services and IT Consulting
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1 - 100 Employee
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General Manager | Solutions and Sales Manager
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Aug 2018 - Feb 2023
- Build and execute sales/marketing/operational/development Strategies. - Source customers using various sales and marketing techniques. - Grow and maintain strong relationships with IT suppliers and vendors. - Grow customer base within South Africa/Africa. - Research new technologies for use within customer base. - Build solutions based on customer requirements helping save money and increasing efficiency. - Manage contracts with contractors for outsourced job work. - Preparing contracts for customers utilizing Convexum as an IT provider. - Achieve objectives through effective planning and goal setting. - CRM system process management. - Maintain a deep understanding of customer needs and monitor their preferences. - Resolve escalated customer issues and customer complaints regarding sales and service. - Meet with and onboard new customers. - Strong focus on Cyber Security, Data Management and Compliance - building efficient solutions based on customer requirements analysis and design Show less
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Axiz (Pty) Ltd
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South Africa
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IT Services and IT Consulting
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400 - 500 Employee
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Senior Business Development Manager
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Jun 2017 - Aug 2018
• Promote the sale of Veritas products effectively and efficiently to Axiz customers via personal visits, telephone and email contact, marketing and training events • Generate interest in Veritas products with clients currently not reselling these • Prospect for new customers and develop under-performing customers • Provide first level technical advice on product set • Keep customers informed of new developments in Product Set • Provide after sales support • Present self in a well informed and articulate manner • Professionally and efficiently manage customer engagement with a view to maximizing the client experience. This should be achieved through: Adhering to Telephone Etiquette guidelines ,Continuous Product knowledge improvement (ongoing training) ,Cross and up sell of unavailable product; ,Fast but accurate responses to email and telephonic quote requests; • Skillful price negotiation using system tools available (ERP) • Deal with all customer related queries on allocated products • Report on lost deals with reasons and pending deals (pipeline) • Display accuracy regarding messages, quotes, orders, and information given • Answer customer queries, offer product information-do quotes and process orders • Consult with clients to establish the needs of their business• Ensure customer expectations are met (order taking and delivery) • Increase overall customer satisfaction of new and existing customer base in order to be effective in solving challenges that arise, and need to be solved for the customer. Show less
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Business Development Consultant
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Jun 2017 - Nov 2017
- Drive information management Strategy- Maintain strong relationship with distributor/supplier- Be the contact liaison between distributor/supplier and account manager- Assist with closing of deals and solution selling- Build and maintain strong relationships with EOH account managers- Ensuring Vendor requirements are met within agreed KPI’s- Provide expert product knowledge and advice, when required to support sales- Meeting client requirements and needs to ensure brand growthProducts - Veeam, VMware, Symantec, Veritas, MacAfee, Fortinet Show less
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First Distribution
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South Africa
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IT Services and IT Consulting
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200 - 300 Employee
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Sales Specialist
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Jun 2016 - Apr 2017
- Selling and driving agreed annual and quarterly sales targets - Effective management of business partners and accounts - Supporting sales and incremental revenue in support of the brand - Identify and engage with the correct business partner key contacts - Execution and ownership of strategic business plans - Recruitment of new business partners within owned territory - Ensuring Vendor requirements are met within agreed KPI’s - Development and growth of targeted partner accounts and potential partner accounts - Building of development strategies while ensuring the correct execution of these strategies - Provide expert product knowledge and advice, when required to support sales - Meeting client requirements and needs to ensure brand growth - Update and maintain CRM system for accurate forecasts - Co-development of marketing plans and the implementation thereof - Preparing of required weekly sales reports Achievements: - Order of R23 Million from business partner for Veritas - On boarded 6 new business partners with achieved sales - Achieved sales targets quarterly - Received Sales Person of the month, November 2016 Show less
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Internal Sales Support
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Apr 2013 - Jun 2016
Symantec - Quotes, Orders , Technical Consulting Microsoft - Quotes, Orders , Administration Avaya - Quotes, Orders , Administration General Administration Embrace Super User SPS Super User Symantec - Quotes, Orders , Technical Consulting Microsoft - Quotes, Orders , Administration Avaya - Quotes, Orders , Administration General Administration Embrace Super User SPS Super User
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General Office Manager
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Mar 2010 - Mar 2013
Architect Account Manager General Membership Management Account Finance Manager Office Manager Events Administration and Co-ordinator Architect Account Manager General Membership Management Account Finance Manager Office Manager Events Administration and Co-ordinator
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Cocktail Bartender
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Apr 2009 - May 2011
Bartender Cocktail bartender Micro Bar Manager Bartender Cocktail bartender Micro Bar Manager
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Hotel Manager
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Feb 2008 - Dec 2008
Staff Manager Events Co-ordinator Grounds Manager Staff Manager Events Co-ordinator Grounds Manager
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Education
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2012 - 2016
University of South Africa/Universiteit van Suid-Afrika
DIP: INFORMATION TECHNOLOGY, Information Technology -
2009 - 2010
Academy of Advanced Techology
N4 N5 in Draughting/AutoCAD certificate/Turnkey Certificate, Architectural,Mechanical and Electrical Draughting, Structural Steel and Piping and Civil Draughting -
2023 - 2027
University of South Africa/Universiteit van Suid-Afrika
Bachelor of Science - BS, Informatics
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