Warren Currie

Robocall Traceback Fraud Specialist at USTelecom | The Broadband Association
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us****@****om
(386) 825-5501

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5.0

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Adam Panagia

I have worked with Warren for close to 30 years. He has been a great partner in fighting fraud in the Telecommunications industry. Warren has deep knowledge and experience in understanding different fraud types and methods that bad actors perpetrate against carriers and our customer and the technical aptitude to rapidly implement appropriate controls. Warren is always willing to share his knowledge of emerging scams with his peers in the industry and is a real team player!

Ashley Calhoun, CFE

I had the pleasure of working with Warren for several years, working several investigations side by side. His experience in Telecom goes way beyond just fraud investigations. His work ethic, positive attitude and solid job performance are among many of the great qualities he brought to our team! I hope to have the chance to work with him again in the future.

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Experience

    • United States
    • Telecommunications
    • 1 - 100 Employee
    • Robocall Traceback Fraud Specialist
      • May 2021 - Present

    • United States
    • Telecommunications
    • 700 & Above Employee
    • Business Analyst IV - Fraud
      • Sep 2013 - Sep 2020

      • Ongoing Fraud Prevention:o SIM Swapping Fraud - Real time results with the ability to identify and block unauthorized IMEI/Sim swaps preventing further impacts.o Spoofing/Phishing Prevention – Adept use of CDR tools to monitor real time fraud attempts from spoofed or fraudulent numbers in attempt to obtain customer (PII and CPNI) information.o Often identifying new fraud IRSF attempts through use of CDR tools which have allowed the identification of potential victims and shut down of fraudulent numbers.• Solid Results:o Monitoring and CDR tools utilization identified 200+ Boost accounts set up for International Revenue Share Fraud (IRSF), mitigating losses of over $13K. o CDR monitoring and analysis identified new IRSF fraud on the Virgin Mobile/T-Mobile network. Partnered with Virgin Mobile to shut down 16 accounts before losses transpired.o Collaboration with Sprint Legal and International Translations resulted in approval to block international casual dialing on our network, saving several million dollars a year in casual IRSF.o Partner closely with the International Translations group and network technicians with high impact issues as they arise, including: Identification and implementation of a specific trunk group/switch block used to prevent casual operator-assisted Cuba calls. Previous 12 days losses amounted to $24k+. Identification of IRSF traffic foreign carriers were short stopping.o Active member of the Communications Fraud Control Association (CFCA) for the last ten years. CFCA shares fraud knowledge amongst a variety of telecom carriers. The strong relationships built with members from other telecoms has assisted in identifying new fraud trends & scams.o Active member of the Industry Traceback Group (ITG) for the last four years. The ITG group implements Do Not Originate (DNO) blocks and performs organized tracebacks to identify the originating carrier sending out a variety of spoofed & robotic calls. Show less

    • Project Manager - Fraud
      • Sep 1996 - Sep 2013

      • Monitored and eliminated FON card fraud on the network.• Identified Wangiri and International Revenue Share Fraud (IRSF) scams in order to block future calls• Identified PBX and Voicemail hacks and work with customers to secure their equipment.• Collaborated with other telecoms and law enforcement to prevent payphone fraud using tollfree numbers in social engineering customers into dialing international calls

    • Network Support Specialist
      • May 1991 - Sep 1996

      • Worked as second level support on DMS-250 switches

    • Switch Technician
      • Sep 1984 - May 1991

      • Maintained DMS-250 switches• Wired up channel banks and T1’s

    • United States
    • Armed Forces
    • 700 & Above Employee
    • Fixed Station Technical Controller
      • Oct 1981 - Oct 1984

      Specialist IV Fixed station technical controller Specialist IV Fixed station technical controller

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