Infrastructure Architect

• Jun 2023 - Present

Technical Architect

• Jul 2022 - May 2023

Work Description and Key Responsibilities - Work with clients to demonstrate alignment of their cloud strategy with Microsoft technology - Create low-level architectural designs based on customer requirements - Deliver product presentations and configured demonstrations to demonstrate ability to meet prospect's cloud adoption needs - Serve as Technical Design Authority on projects with Solution Architects - Provide governance and mentor team members on projects - Showcase propositions to customers through online webinars and in-person workshops - Engage with KPMG stakeholders and ensure understanding of solutions throughout the firm - Work on proposals and RFI's with sales and pre-sales teams - Maintain technical knowledge by working closely with Microsoft account teams Show less

Group Information Technology Manager

• Aug 2020 - Jun 2022

Work Description and Key Responsibilities - Leading and managing a team of IT professionals across the organization - Implementing strategies to increase revenue and operational efficiency - Motivating and supervising staff to achieve departmental goals - Providing training and evaluating the performance of team members - Managing the career development of IT professionals - Developing and reviewing annual budgets, business contracts, and financial statements - Identifying opportunities for process improvement and making recommendations - Ensuring all work is of a high quality through effective performance management. Show less

Technology Co-Ordinator for Planet Fitness

• Mar 2018 - Aug 2020

Work Description and Key Responsibilities - Identifying and implementing tools, automation, and cost-saving strategies to improve operational efficiency - Designing, implementing, and project managing infrastructure and networking solutions - Proactively managing clients and third-party service level agreement (SLA) vendors - Supporting sales efforts through the delivery of IT solution projects that enable growth - Enhancing the organization's digital presence through innovation and new offerings - Providing escalated third-line support for infrastructure, networking, and system administration Show less

Senior System Engineer : 2nd Line Server

• Dec 2017 - Mar 2018

Work Description and Key Responsibilities - Acting as the escalation point for the first-line server support team - Providing escalation support for roaming and onsite resources at client locations - Monitoring client infrastructure proactively - Auditing existing clients and recommending solutions to improve efficiency - Proactively offering solutions to mature client environments Work Description and Key Responsibilities - Acting as the escalation point for the first-line server support team - Providing escalation support for roaming and onsite resources at client locations - Monitoring client infrastructure proactively - Auditing existing clients and recommending solutions to improve efficiency - Proactively offering solutions to mature client environments

Global IT Teamleader

• Oct 2014 - Nov 2017

Work Description and Key Responsibilities - Leading, directing, planning, controlling, monitoring, and maintaining all aspects of ICT - Managing ICT projects globally - Designing, implementing, and maintaining IT infrastructure worldwide - Providing strategic ICT business support and service delivery - Managing the ICT portfolio and identifying cost-saving opportunities - Providing escalated support to the business - Overseeing the global support helpdesk. Committees: Health and Safety - Fire Marshall Pension Fund Employee Representative Show less

Messaging and Migration Specialist

• Jun 2012 - Sep 2014

Work Description and Key Responsibilities - Designing and implementing Office 365 solutions - Planning and executing Domino to Exchange migrations - Planning and executing Exchange to Exchange migrations - Designing Exchange and Active Directory solutions - Performing Active Directory migrations - Implementing messaging and infrastructure monitoring for clients - Supporting internal infrastructure Work Description and Key Responsibilities - Designing and implementing Office 365 solutions - Planning and executing Domino to Exchange migrations - Planning and executing Exchange to Exchange migrations - Designing Exchange and Active Directory solutions - Performing Active Directory migrations - Implementing messaging and infrastructure monitoring for clients - Supporting internal infrastructure

Senior Systems Engineer

• Nov 2011 - May 2012

Global Network Operation Centre Support Engineer

• Oct 2010 - Nov 2011

Senior Remote Support Engineer

• Sep 2006 - Sep 2010

Support Engineer

• Apr 2004 - Sep 2006

Sports Coach

• Jan 2003 - Dec 2003

Sports Coach

• Jan 2001 - Dec 2002