Ward Nijskens
Chief Operating Officer at Toppy- Claim this Profile
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Bio
Experience
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Toppy
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Netherlands
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Retail
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1 - 100 Employee
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Chief Operating Officer
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Dec 2021 - Present
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Atos
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France
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IT Services and IT Consulting
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700 & Above Employee
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Feb 2018 - Dec 2021
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May 2017 - Feb 2018
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Jun 2015 - May 2017
The Juniors Group is the Global Talent Development program for young potentials within Atos Global Talent Management. It is a self-organised world wide network of 45 creative and motivated colleagues working as an international and cross-functional team within Atos. Potential members are nominated by local Senior Management, based on strict selection criteria. In 2015, 5 new BTN members were introduced, assessed and added to the group.The group combines personal development, training and networking through project work in close contact with top management. Show less
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Apr 2016 - Mar 2017
Responsibilities include• Operational accountability for establishing continuous improvement across an account service team for large pharmaceutical company Bayer• First point of contact for the customer and responsible for compliance, risk and quality• Responsible for initiating and driving projects and programs across all areas of the delivered services with the goal of optimizing the value add for the client while removing waste• Actively engaged in the representation of Atos towards the client, increasing awareness of Atos' global portfolio • Engage customers at management level regarding best practices and innovative tooling used in the industry• Ensure that challenges / roadblocks in improvement projects are identified at the earliest. As Lean consultant involved in resolving these challenges through applying different methodologies• Proactively involved in account development in collaboration with senior stakeholders Show less
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Oct 2014 - Apr 2016
Responsibilities include• operational accountability for the delivery of contracted services• Responsible for providing forecasts for revenue and costs whilst monitoring and reporting monthly deviations of actual from budget/forecast• Actively engaged in the representation of Atos towards multiple customers regarding new business opportunities • Engage customers at management level regarding delivery, costs and availability of services and systems• Stakeholder management of communication, managing their expectations for service delivery• Ensure strategic/tactical problems are identified at the earliest opportunity and highlighted • Proactively involved in account development in collaboration with senior stakeholders• Responsible for the quality, financial and staffing aspects of delivery of serviceAdditional activities• Responsible as Service Delivery Management Competence Coordinator for frequently organizing competence meetings. Goal is to share knowledge & experience amongst Service Delivery Managers, and inform them with trends and new systems/tools from in the market• As Consultant actively supporting Service Delivery Managers in improving processes, implementing new workflow/ administrative tooling and establishing a new way of working through coachingAssignments: Rijkswaterstaat, Ministry of Foreign Affairs, Holland Casino, Schiphol, Gemeenschappelijke Beheer Organisatie (GBO) Show less
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Feb 2013 - Oct 2014
A trainee program within Systems Integrations - Application Management within Atos Benelux & the Nordics. Worked as Improvement Consultant, Incident Manager, Problem Manager and Service Manager within large accounts as Ministry of Transport and Ministry of Foreign Affairs.Training included ITIL Foundation, Prince 2 Foundation, Prince 2 Practitioner, SCRUM and multiple trainings on communication, commercial and management skills.
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RPC Bebo Nederland
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Beuningen
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Lean consultant
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Sep 2012 - Feb 2013
Werkzaamheden project 1: Als enige projectmedewerker verantwoordelijk voor het optimaliseren van voorraadgerelateerde processen binnen de afdeling Inkoop, Planning, Customer Service en Expeditie. Dit onder leiding van Manager Bedrijfsbureau. Eisen en wensen aan processen vaststellen en procesverbeteringen initieren, visueel inzichtelijk maken van huidige processen m.b.v. Value Stream Mapping, opzetten verschillende informatieanalyses als o.a. klantforecast betrouwbaarheidsmetingen, leveranciers leverbetrouwbaarheidsmeting en het meten van de ERP en dashboard informatiebetrouwbaarheid. Werkzaamheden project 2: door een verschuivende markt naar een nieuwe productietechnologie zal RPC-Bebo Beuningen binnen 12 maanden gesloten worden. Het productievolume zal worden verdeeld over de andere productieplants in Europa. Mijn aandeel hierin is het ondersteunen van de Project Coördinator in het initiëren, tot stand brengen en coördineren van het internationale projectteam gedurende de verhuizing. Show less
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Education
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HAN University Nijmegen
Bachelor, Small Business & Retail Management -
APMG
Prince 2 Foundation & Practitioner -
EXIN
ITIL Foundation -
Schouten & Nelissen
Prince 2 Practitioner -
Schouten & Nelissen
Gesprekstechnieken