Ward Frooninckx

Service & Training Manager at Decoline
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Contact Information
us****@****om
(386) 825-5501
Location
BE
Languages
  • Frans Professional working proficiency
  • Engels Full professional proficiency
  • Duits Limited working proficiency
  • Nederlands Native or bilingual proficiency

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Experience

    • Belgium
    • Wholesale
    • 1 - 100 Employee
    • Service & Training Manager
      • Mar 2021 - Present

      Fostering a deeper connection between clients, Decoline products and our company, by starting a new in-house Service & Trainings Unit. The unit will be dedicated to: - Providing (technical) Services throughout the customer journey, ranging from technical advice on product sales to product installation and after service with focus on automated window decoration. - Organizing tailor-made trainings for clients related to Decoline products, installation and settings. Fostering a deeper connection between clients, Decoline products and our company, by starting a new in-house Service & Trainings Unit. The unit will be dedicated to: - Providing (technical) Services throughout the customer journey, ranging from technical advice on product sales to product installation and after service with focus on automated window decoration. - Organizing tailor-made trainings for clients related to Decoline products, installation and settings.

    • France
    • Financial Services
    • 700 & Above Employee
    • Bespoke Reporting Analyst
      • May 2020 - Mar 2021

      - Production of high quality custom reporting for Belgium and of transversal performance attribution for all locations (custom regulatory reports / factsheets / fundbrief / fundreport / Investment specialist reports) - Troubleshooting, implementing & further optimizing existing processes/reports with stakeholders - Assistance in organization of operational migration processes - Production of high quality custom reporting for Belgium and of transversal performance attribution for all locations (custom regulatory reports / factsheets / fundbrief / fundreport / Investment specialist reports) - Troubleshooting, implementing & further optimizing existing processes/reports with stakeholders - Assistance in organization of operational migration processes

    • Belgium
    • Textile Manufacturing
    • 1 - 100 Employee
    • Internship
      • Mar 2019 - Jun 2019

      This was conducted as an internship to finish my studies Bachelor of Business Administration, during which I performed the following tasks: Elaboration of 2 market surveys / developing the visuals and content for a web interface / writing and editing a "Textile bible" / researching a list with potential customers for the launch of a new product This was conducted as an internship to finish my studies Bachelor of Business Administration, during which I performed the following tasks: Elaboration of 2 market surveys / developing the visuals and content for a web interface / writing and editing a "Textile bible" / researching a list with potential customers for the launch of a new product

    • Belgium
    • Airlines and Aviation
    • 200 - 300 Employee
    • Customer Service Agent
      • Jun 2017 - Jun 2019

      Student job – Passenger reception, Delays and irregularities management Student job – Passenger reception, Delays and irregularities management

    • Technical assistant
      • 2014 - 2019

      Student job - Assembly and installation of window decoration, assistance in sales, business development Student job - Assembly and installation of window decoration, assistance in sales, business development

    • Bank employee
      • Jul 2015 - Aug 2015

      Student job - Assistance in sales Student job - Assistance in sales

Education

  • EHSAL Management School
    Postgraduate, Asset management
    2019 - 2020
  • Hochschule München
    Bachelor's degree, Business administration / Bedrijfskunde / Business management / Bedrijfsmanagement
    2018 - 2018
  • Karel de Grote Hogeschool
    Bachelor's degree, Business administration / Bedrijfskunde / Business management / Bedrijfsmanagement
    2016 - 2019
  • KU Leuven
    Bachelor's degree, Business economics / Economie en management / Economie en zakelijk beheer
    2015 - 2016

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