waqas Azhar

Operations Supervisor at elGrocer - Online Grocery Delivery
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Contact Information
us****@****om
(386) 825-5501
Location
AE

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Credentials

  • Driving License
    Saif Belhasa Holding
    Jun, 2021
    - Nov, 2024
  • Autodesk AutoCAD User Certification
    United college of technology
    Apr, 2013
    - Nov, 2024

Experience

  • elGrocer - Online Grocery Delivery
    • United Arab Emirates
    • Retail Groceries
    • 100 - 200 Employee
    • Operations Supervisor
      • Oct 2019 - Present

      ⊙ Supervision of different stores as well as staff management. ⊙ Addressing the issues of pickers and drivers of dedicated stores. ⊙ Training and on-boarding of new staff. ⊙ Monitoring the issues of non-dedicated stores and sorting them out accordingly. ⊙ Keeping records of the assets given by company to the staff. ⊙ Generating KPI reports on monthly basis. ⊙ Training of newly launched stores. ⊙ Updating old stores with respect to new SOPs. ⊙ Managing promotions and market them for sales increment. ⊙ Coordination with Sales, Marketing and Distribution team in distribution network and multi channel promotions. ⊙ Coordination with customers about any concerns and queries. Show less

  • Ufone 4G
    • Pakistan
    • Telecommunications
    • 700 & Above Employee
    • Customer Service Representative
      • Jan 2018 - May 2019

      ⊙ In-bound calls • Customer support: To assist the customers regarding connection relative Complaints, Concerns etc. •Customer services: To provide the best service as per customers requirement. •To keep notes of their suggestions and advise. ⊙ Out-bound Calls •PTA relevant queries and other advertisements. ⊙ In-bound calls • Customer support: To assist the customers regarding connection relative Complaints, Concerns etc. •Customer services: To provide the best service as per customers requirement. •To keep notes of their suggestions and advise. ⊙ Out-bound Calls •PTA relevant queries and other advertisements.

  • HILINE Design & Build
    • Pakistan
    • Autocad Designer
      • Sep 2017 - Dec 2017

      ⊙ Creating detailed 2D and 3D designs for complex projects. ⊙ Preparing routine layouts and detailed drawings. ⊙ Revise and update CAD drawings as required. ⊙ Maintain and update a database for the CAD design documentation. ⊙ Work closely with other Designer and Engineers to ensure a coordinated design. ⊙ Creating detailed 2D and 3D designs for complex projects. ⊙ Preparing routine layouts and detailed drawings. ⊙ Revise and update CAD drawings as required. ⊙ Maintain and update a database for the CAD design documentation. ⊙ Work closely with other Designer and Engineers to ensure a coordinated design.

  • BAT
    • United Kingdom
    • Tobacco Manufacturing
    • 700 & Above Employee
    • Marketing Research Executive
      • Jan 2017 - Aug 2017

      Worked as a Market research Executive. On ground research by visiting different sites/places to meet the existing and expected consumers. Worked as a Market research Executive. On ground research by visiting different sites/places to meet the existing and expected consumers.

Education

  • Institute of Southern Punjab Multan
    Bachelor of Engineering - BE, Civil Engineering and Technology
    2013 - 2017
  • United College of Technology
    Associate's degree, Civil Engineering
    2010 - 2013

Community

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