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Experience

    • Pakistan
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Business Development Manager
      • Sep 2021 - Present

      Looking after full portfolio of Zebra DC/POS in Pakistan and UAE. Developing new leads and Managing Partners and Resellers in Pakistan Looking after full portfolio of Zebra DC/POS in Pakistan and UAE. Developing new leads and Managing Partners and Resellers in Pakistan

    • Assistant Manager Sales and Marketing
      • Jan 2015 - Sep 2021

      • Working closely with the Sales Director to prospect, pitch & close new business. • Gaining a strong knowledge and understanding of a clients’ brand and products. • Organizing weekly team meetings with staff and directors. • Involved in the day to day management of clients. • Participation in team building and sales training events. • Performance monitoring of account executives and account teams. • Address client concerns and ensure the resolution of issues in a timely manner. • Maintaining contact with clients - giving them regular updates. • In charge of budgets and administration. • Oversee existing campaigns to grow key accounts. • Delivering ongoing market analysis and assessment of competitors. • Retain accounts through the development of strong relationships with key decision maker • Looking after both sales and after sale services of Metal Detection and Material handling equipment's. Show less

    • India
    • 1 - 100 Employee
    • Showroom Manager
      • Nov 2007 - Jan 2015

      • Managing all retail and online related customer contacts. • Providing quality responses to customer contacts in person, telephone & email. • Dealing with inquiries & answering calls from new and existing customers. • Suggesting solutions to customers in a positive manner. • Dealing with all escalated complaints and inquiries efficiently and effectively. • Communicate promptly any information to customers about their orders. • Giving customers information about company services and products. • Building relationships with customers. • Recording all queries and making notes on logging software. Resolving assigned incidents within pre-agreed timescales. • Handling difficult and aggressive customers in a professional manner. • Producing & analyzing sales figures, then reporting them to directors • Proof reading for all marketing material, both print and online. • Writing marketing emails & then sending them to customers & sales prospects. • Assisting the marketing team with day to day administration duties. • Assisting in organizing promotional events. • Liaising on a daily basis with clients, customers and suppliers. • Attending networking events & promoting the company. • Involved in organizing planning and controlling exhibitions. • Working with the sales team to maintain and update pricing / listing details. Show less

Education

  • Lahore University of Management Sciences
    COPE, Communication
    2021 - 2021
  • Iqra University
    Master's degree, Marketing
    2011 - 2012
  • Iqra University
    Bachelor of Business Administration (BBA), Marketing
    2007 - 2010

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