Experience

Mundia Exports

• Textile Manufacturing
• 1 - 100 Employee

• IT Manager

  • Jan 2015 - Present

  Performed overall IT infrastructure SUPPORT including LA N network deployment and troubleshooting, servers, computer hardware/software, laptops, DVR, security cameras, attendance machines, printers, network switches Provide 1st, and 2nd level technical support and TRAINING to end users. Performed Installation, configuration and troubleshooting of Windows Server 2003/2008,R2, ADDS, DNS, DHCP, TCP/IP configuration, Group Policy, Windows XP/7,8 , Microsoft Office 2003/07/10, Oracle 10g, MS SQL Server 2000 ERP Databases (ODBC), REAL VNC tool, VNC viewer, Team viewer, Antivirus, E-mail Accounts preparation/configuration in M Daemon, DVR software. Windows desktop support including MS office including Outlook mail. Active Directory, Responsible for regular onsite and offsite system backups and restorations, Network Cabling Maintenance, Responsible for all system administration duties on Active Directory server, File Server, Email and other servers including install, debug, maintain, upgrade, and general support. Network (LAN, WAN) Connectivity. Show less



UDL DISTRIBUTION Pvt Ltd

• Pakistan
• Transportation, Logistics, Supply Chain and Storage
• 100 - 200 Employee

• Senior IT Consultant

  • Dec 2012 - Nov 2014

  Working in DBS, Virtual basic program Cash and credit both orders entries in DBS and DC send to Store in charge on daily basis. Solve Branch trouble shoots i.e. Wi-Fi Router related, Networking, and Printing issues, e.t.c. Responsible for Take Daily backups of web applications and databases. Stock in and Out through DMS channels Maintain Microsoft Based Computer Network Setup in the office Various Services Provide by this Network’s: DNS, AD, Web mail, Routers, Switches and Maintain Hardware Like HP, Dell, IBM Rack Mount Servers. Daily Local and outstations invoicing. Make S&D and Sales Rep SDR entries in SMS channel. Purchase stock entries in PMS channel Weekly and daily basis. Daily, weekly, Monthly (as per schedule) Sales reporting send to concern person through E-mails. Show less



Zong CMPak Ltd

• Telecommunications
• 700 & Above Employee

• Customer Service Manager

  • Mar 2010 - Dec 2011

  All Stock sheets maintain to daily basis. Solve Customer issues internally through HO E-mails. Achieve sales target i.e. Handsets, E.Load, MNP, and also FCA.Find out choice number as per customer requirements through BYN link. Daily Take balance stock RSO closing sheet. Responsible to all petty cash of sale. Monthly Audit. Maintain Stall activities i.e.: sales promotions packages, MNP Stalls, Prepaid packages stall, and Van activity also. Maintain LAN/WAN and Server Rack All Stock sheets maintain to daily basis. Solve Customer issues internally through HO E-mails. Achieve sales target i.e. Handsets, E.Load, MNP, and also FCA.Find out choice number as per customer requirements through BYN link. Daily Take balance stock RSO closing sheet. Responsible to all petty cash of sale. Monthly Audit. Maintain Stall activities i.e.: sales promotions packages, MNP Stalls, Prepaid packages stall, and Van activity also. Maintain LAN/WAN and Server Rack



Telenor Pakistan

• IT Services and IT Consulting
• 1 - 100 Employee

• • Apr 2009 - Feb 2010

  Siebel Program use to Sims Replacement and Vas activation's as per customers need. Deal postpaid individual and SME customers. Shoot MNP IMSI and also solve their cause .Sale USB Dongle packages as needed. Postpaid Clients bills payment through Siebel. Sale E.Load and maintain sheet. Deal Easy paisa customers Money Send and Receive through E-Load set. Must seen original CNIC before Send and Receive money. Make M.Wallet accounts to ESS Channel and verify identity through customer handset message codes. Show less

• • Apr 2008 - Mar 2009

  Keep Punch Officer Administration of tier 3/4 Large Distribution. Work in Oracle 9.9 Program’s RSO Data Managements and Daily sales entries. and more activities. Tracker program use in Cards tracking and also VAS activation as per customer requirement. . Maintain Microsoft Based Computer Network Setup in the office various service’s Provide by this network are: Win2003, DNS, AD, DB Oracle, Ms SQL Maintain IMS , Antivirus, Patches Deployment Troubleshooting Hardware / Network and Software Management and Dispatch all FCA Forms and send to LO office to verify. Show less



Fox Computers Inc

• United States
• Software Development
• 1 - 100 Employee

• System Analyst

  • Jan 2007 - Mar 2008

  Fox Computers IT Solution Provider & Network Engineer Design and implement networks as per customers' requirements. Expertise of LAN / WAN / Internet Technologies Install And Configuration Maintains network infrastructure such as switches, routers Troubleshoot and solve network Issues Maintaining and monitoring network security. Hardware Engineer • Assembling the computer systems install required OS and supporting software • Lead the up-gradation activities of customers' computers. • Assist network technicians in network cables layout, connector attachments, etc. • Assist network technicians in installation and configuration of Microsoft Win2k Advance Server, Workstation operating systems and their various TCP/IP settings Hardware and Software Engineer • Assemble various components of a PC together. • Install and configure MSDOS operating system and Windows environment • Install drivers for various hardware components and peripherals in the PC, e.g. Sound Cards, Modems, Scanners and Printers, Trouble-shoot hardware and software issues of customer's PCs, including data recovery Operations. Show less