Waqar Ahmad

Site Support Engineer at Ipau
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Melbourne Area, AU

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Experience

    • Australia
    • Information Technology & Services
    • 1 - 100 Employee
    • Site Support Engineer
      • Nov 2021 - Present

    • Australia
    • Truck Transportation
    • 700 & Above Employee
    • Graduate Engineer/ IT Support
      • Mar 2020 - Dec 2021

    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Research And Development Specialist
      • Dec 2018 - Mar 2019

      • Providing system enhancements in data connectivity for data towers and VOIP. • Analysing the connectivity of two communications towers to allow the business to further the development and sales channels for their VOIP services. • Opening up other avenues for high-resolution data streaming, sales of data packets to other providers, sell back up and telephony services to local business clients. • Replacing new Wi-Fi antenna having more coverage and providing VoIP and internet services to customers in a range of 5 to 10km distance

    • Systems Administration
      • May 2010 - Jul 2015

      • Installing printers, setting up email and helping if there any incidents/errors/ issues arise. • Network administration and helping users to login and setup their passwords. • Providing technical support for server, network, routers and PCs. • Assisting users with support for desktop applications. • Ensuring that systems and data are backed-up on a weekly basis. • Providing weekly maintenance of the system. • Ensuring antivirus, firewall and all security measures are functioning at all times. • Liaising with users regarding the status of their incident/request and its completion. • Provide setup and troubleshooting for smart phones, IP phones and configuring Outlook. • Setting up new users on generic and specific applications. • Using Active Directory to authorize all users and PCs in the network.

Education

  • Melbourne Institute of Technology
    Bachelor's degree, Telecommunications Engineering
    2017 - 2019
  • La Trobe University
    Foundation degree, Computer Science
    2013 - 2015

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