Experience

Priority Building Services, LLC

• United States
• Facilities Services
• 1 - 100 Employee

• General Cleaner

  • Feb 2012 - Present

  Substantial experience and outstanding skills in customer service. Accustomed to working in a a fast-paced environment with the ability to think quickly and successfully handle difficult clients. Excellent interpersonal skills, ability to work well with others in both supervisory and support staff roles. Substantial experience and outstanding skills in customer service. Accustomed to working in a a fast-paced environment with the ability to think quickly and successfully handle difficult clients. Excellent interpersonal skills, ability to work well with others in both supervisory and support staff roles.



Fifth Third Bank

• United States
• Financial Services
• 700 & Above Employee

• Lead CSR

  • Jun 2008 - Apr 2011

  Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the approrpriate business partner for products and services uncovered during business interactions and/or conversations. Function in a capacity that performs the most complex duties of a CSR, excercising considerable independent judgment.

• Customer Service Manager

  • Jun 2002 - Oct 2008

  Responsible for the efficient customer service operation of the branch. Supervised the teller line offering assistance when needed to answer questions or to direct customers to other business partners. Peformed monthly auditis to test branch compliance to company policies.