Experience

Silver Cloud Hotel Tacoma at Point Ruston Waterfront

• United States
• Hospitality
• 1 - 100 Employee

• Executive Housekeeper

  • Apr 2021 - Present



Marriott Tacoma Downtown

• United States
• Hospitality
• 1 - 100 Employee

• Executive Housekeeper

  • Aug 2020 - Apr 2021



Four Points by Sheraton Seattle Airport South

• United States
• Hospitality
• 1 - 100 Employee

• Executive Housekeeper

  • May 2019 - Aug 2020



Seattle Airport Marriott Hotel

• Executive Housekeeper

  • Oct 2018 - May 2019



Hotel Wailea Maui

• United States
• Hospitality
• 1 - 100 Employee

• Executive Housekeeper

  • Sep 2016 - Sep 2018

  Manages daily operations of Guest Rooms and Public Area to maintain Hawaii's first and only Relais & Chateaux. Manages daily operations of Guest Rooms and Public Area to maintain Hawaii's first and only Relais & Chateaux.



Makena Beach & Golf Resort

• United States
• Travel Arrangements

• Executive Housekeeper

  • 2007 - Aug 2016

  Execute daily operations of Guest Rooms, Public Areas and Laundry. Establish procedures for work of 70+ housekeeping and laundry staff and plan work schedules to ensure adequate service. Written, design and updated SOP, assignments to reflect Landmark Management standards. Inspect physical condition of establishment. Submit to management recommendations for painting, repairs, furnishings, capital projects. Periodically inventory supplies and equipment. Organize departmental training programs, resolve personnel problems, hire new employees and evaluate employees' performance and working relationships. Coordinate activities with those of other departments. Evaluate records to forecast department personnel requirements and to prepare budget.



Maui Memorial Medical Center

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Operating Room Aide | Assistant

  • 2005 - 2007

  Instrumental in providing non-nursing support to surgery team. Knowledge of decontamination and sterilization procedures. Knowledge of universal precautions and safety procedures. Maintenance and care of equipment and instruments, including setup and names of surgical instruments. Blood-borne pathogen and cross-contamination for Operating Room. Instrumental in providing non-nursing support to surgery team. Knowledge of decontamination and sterilization procedures. Knowledge of universal precautions and safety procedures. Maintenance and care of equipment and instruments, including setup and names of surgical instruments. Blood-borne pathogen and cross-contamination for Operating Room.



Four Seasons Hotels and Resorts

• Canada
• Hospitality
• 700 & Above Employee

• Executive Housekeeper

  • Jun 2002 - Nov 2005

  Hired, trained, supervised 135+ employees, including Assistant Executive Housekeeper, Laundry Manager, 4 to 5 Assistant Housekeeping Managers with a full staff of Graveyard Housekeepers. Contributed to company success by maintaining 300+ Guestrooms, Suites, Public Areas. Maintained in-house Laundry facility taking care of all Guest Rooms and Spa towels, linens, Food and Beverage linens and Recreation towels and covers. Managed the full service Valet/dry-cleaning facility taking care of guests' and managers' clothing, and staff uniforms. Transitioned from Opera to Fidelio Hotel Software System. Instrumental in successfully achieving and maintaining a Five Diamond, Five Star resort in the State of Hawaii.