Wanda Webb
Business Center Associate at 11th Hour Business Centers LLC- Claim this Profile
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Topline Score
Bio
Laura Mizii
Wanda is such a pleasure to work with! She treats everyone with great respect - not just clientele. She is knowledgeable about many portions of hotel sales operations. She is an apt/quick learner and is willing to teach others. She had a lot of responsibility while working as a sales administrative assistant, and knew the urgency of a deadline - especially when dealing with a lot of last-minute close-out notices. Wanda is also very adept at keeping good records of client information - she likes to be very detail-oriented when it comes to record-keeping information, and it makes all of the other admins not have to constantly waste valuable time to track down information if it is needed when she is not available for any reason. If any managers ever needed to retrieve any information about a customer's contract or other pertinent tidbits of relevant information, you know that if Wanda had any involvement with that client file at all - you can rest assured that you'd be able to pick up that file and easily figure out any past, present, or future status of it. The hospitality industry is a 24 / 7 operation of all kinds of hustle and bustle of activity all year long, and clients can certainly be very demanding. It is not for everyone. However, Wanda makes all that high-maintenance and high-level individual attention, look seamless and effortless. I believe because of her ability to make things look so "effortless," sometimes causes people to underestimate all the dedication and work she puts into everything. But, working in the same-level position that she was at the FL Hotel and having had worked in many other high-level Fortune 500 firms in the past, I know she is top-shelf quality and takes her job serious, but not to the point where she is stuffy and without personality. I would gladly work with Wanda in any capacity in the future, if possible - especially if she were to need design work of any sort, done.
Laura Mizii
Wanda is such a pleasure to work with! She treats everyone with great respect - not just clientele. She is knowledgeable about many portions of hotel sales operations. She is an apt/quick learner and is willing to teach others. She had a lot of responsibility while working as a sales administrative assistant, and knew the urgency of a deadline - especially when dealing with a lot of last-minute close-out notices. Wanda is also very adept at keeping good records of client information - she likes to be very detail-oriented when it comes to record-keeping information, and it makes all of the other admins not have to constantly waste valuable time to track down information if it is needed when she is not available for any reason. If any managers ever needed to retrieve any information about a customer's contract or other pertinent tidbits of relevant information, you know that if Wanda had any involvement with that client file at all - you can rest assured that you'd be able to pick up that file and easily figure out any past, present, or future status of it. The hospitality industry is a 24 / 7 operation of all kinds of hustle and bustle of activity all year long, and clients can certainly be very demanding. It is not for everyone. However, Wanda makes all that high-maintenance and high-level individual attention, look seamless and effortless. I believe because of her ability to make things look so "effortless," sometimes causes people to underestimate all the dedication and work she puts into everything. But, working in the same-level position that she was at the FL Hotel and having had worked in many other high-level Fortune 500 firms in the past, I know she is top-shelf quality and takes her job serious, but not to the point where she is stuffy and without personality. I would gladly work with Wanda in any capacity in the future, if possible - especially if she were to need design work of any sort, done.
Laura Mizii
Wanda is such a pleasure to work with! She treats everyone with great respect - not just clientele. She is knowledgeable about many portions of hotel sales operations. She is an apt/quick learner and is willing to teach others. She had a lot of responsibility while working as a sales administrative assistant, and knew the urgency of a deadline - especially when dealing with a lot of last-minute close-out notices. Wanda is also very adept at keeping good records of client information - she likes to be very detail-oriented when it comes to record-keeping information, and it makes all of the other admins not have to constantly waste valuable time to track down information if it is needed when she is not available for any reason. If any managers ever needed to retrieve any information about a customer's contract or other pertinent tidbits of relevant information, you know that if Wanda had any involvement with that client file at all - you can rest assured that you'd be able to pick up that file and easily figure out any past, present, or future status of it. The hospitality industry is a 24 / 7 operation of all kinds of hustle and bustle of activity all year long, and clients can certainly be very demanding. It is not for everyone. However, Wanda makes all that high-maintenance and high-level individual attention, look seamless and effortless. I believe because of her ability to make things look so "effortless," sometimes causes people to underestimate all the dedication and work she puts into everything. But, working in the same-level position that she was at the FL Hotel and having had worked in many other high-level Fortune 500 firms in the past, I know she is top-shelf quality and takes her job serious, but not to the point where she is stuffy and without personality. I would gladly work with Wanda in any capacity in the future, if possible - especially if she were to need design work of any sort, done.
Laura Mizii
Wanda is such a pleasure to work with! She treats everyone with great respect - not just clientele. She is knowledgeable about many portions of hotel sales operations. She is an apt/quick learner and is willing to teach others. She had a lot of responsibility while working as a sales administrative assistant, and knew the urgency of a deadline - especially when dealing with a lot of last-minute close-out notices. Wanda is also very adept at keeping good records of client information - she likes to be very detail-oriented when it comes to record-keeping information, and it makes all of the other admins not have to constantly waste valuable time to track down information if it is needed when she is not available for any reason. If any managers ever needed to retrieve any information about a customer's contract or other pertinent tidbits of relevant information, you know that if Wanda had any involvement with that client file at all - you can rest assured that you'd be able to pick up that file and easily figure out any past, present, or future status of it. The hospitality industry is a 24 / 7 operation of all kinds of hustle and bustle of activity all year long, and clients can certainly be very demanding. It is not for everyone. However, Wanda makes all that high-maintenance and high-level individual attention, look seamless and effortless. I believe because of her ability to make things look so "effortless," sometimes causes people to underestimate all the dedication and work she puts into everything. But, working in the same-level position that she was at the FL Hotel and having had worked in many other high-level Fortune 500 firms in the past, I know she is top-shelf quality and takes her job serious, but not to the point where she is stuffy and without personality. I would gladly work with Wanda in any capacity in the future, if possible - especially if she were to need design work of any sort, done.
Experience
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11th Hour Printing Solutions
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United States
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Printing Services
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1 - 100 Employee
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Business Center Associate
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Mar 2010 - Present
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The Florida Hotel and Conference Center
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United States
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Hospitality
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1 - 100 Employee
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Sales Administrative Assistant
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Nov 2005 - Apr 2007
Assisted the Director of Tour and Travel with client correspondences and business reports. Provided administrative and customer support by communicating with guests via telephone and email.Coordinated meetings, site inspections, events, and hotel reservations for Director and hotel guests. Issued contracts, proposals and FIT agreements for hotel clients and guests.
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Reservations Agent
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Mar 2005 - Nov 2005
Scheduled reservations for hotel guests through phone, fax, or online correspondences.Offered customers an array of hospitality services to ensure guests experienced a pleasant stay.Notified special requests to kitchen, bakeshop, front desk, concierge, and other appropriate hotel personnel.Answered guests' questions and resolved guests' concerns to ensure satisfactory hotel experiences.
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Travel Agent
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Feb 2002 - Aug 2004
Provided information to clients concerning travel tours, routes, accommodations, fares and travel regulations. Collected travel payments and issued receipts and refunds. Scheduled bookings and notified clients of luggage limits, insurance, visa, and currency requirements. Provided information to clients concerning travel tours, routes, accommodations, fares and travel regulations. Collected travel payments and issued receipts and refunds. Scheduled bookings and notified clients of luggage limits, insurance, visa, and currency requirements.
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Office Administrative Assistant
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Mar 1996 - Jan 2000
Performed clerical duties such as filing, sorting and copying patient records. Scheduled patient visits and maintained appointment calendars. Performed clerical duties such as filing, sorting and copying patient records. Scheduled patient visits and maintained appointment calendars.
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Education
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Valencia College
Associates of Arts, Hospitality -
Catholic University of Puerto Rico
Business Administration -
University of Central Florida- Rosen College
Hospitality Management