Experience

State Employees’credit Union

• United States
• Financial Services
• 1 - 100 Employee

• Human Resources - Sr. HR Specialist (Leave Administration)

  • Feb 2018 - Present

  United States



SECU

• United States
• Financial Services
• 700 & Above Employee

• Human Resource-Benefits Analyst

  • Dec 2013 - Feb 2018

  Raleigh, NC Setup enrollment for new employees via Benefits Enrollment System. Process mail leave of absence reports , compensation, benefits. Request medical documentation for employees requesting FMLA. Assist employees with annual enrollment election changes. Track student eligibility and age 26 extensions eligibility Process Flexible Spending Reimbursement Request.

• Dispute Analyst

  • May 2013 - Dec 2013

  Raleigh, NC Reviewed and processed credit and debit card transactions. Educated Member on dispute process. Processed chargeback through Visa Global and DPS System. Review all chargeback after 45 days to determine is case has been resolved. Monitored and updated general ledger.

• Loan Officer

  • Feb 2008 - Mar 2013

  Raleigh, NC Independently assisted members with account problem, checked reconciliation or transaction errors, Federal Reserve wire transactions. Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans. Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information. Meet with applicants to obtain information for loan applications and to answer questions about the process. Explain… Show more Independently assisted members with account problem, checked reconciliation or transaction errors, Federal Reserve wire transactions. Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans. Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information. Meet with applicants to obtain information for loan applications and to answer questions about the process. Explain to customers the different types of loans and credit options that are available, as well as the terms of those services. Review loan agreements to ensure that they are complete and accurate according to policy. Show less


Coastal Federal Credit Union
• United States
• Banking
• 1 - 100 Employee
• Loan Administration

  • 2003 - 2006