Experience

Community Care of North Carolina

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Registered Nurse

  • Jan 2020 - Present

  Work from home nursing case management for Medicaid patients Work from home nursing case management for Medicaid patients



Us Governement

• Assistant Nurse Manager Primary Care and Women's Health

  • 2014 - Jan 2020

  Currently the assistant nurse manager for primary care and women's health. In charge of making daily schedule and reassigning staff as floor status changes. See all walk-ins that are not assigned to our facility and perform triage assessment from which plan of care is determined. Perform telephone triage for incoming calls and messages. Advocate for our patients and my staff. Educate staff on quality reports that are used in our department. Member of quality team. Trained in Hedis measure and monitor departments Hedis scores. Assist in educating staff on initiatives improve Hedis measures. Monitor Press-Ganey scores. Assist with keeping staff informed of scores. Primary Aligned Care Team Champion that is in charge of monitoring 2 day discharges, high risk patient notes, and CAN reports and educating staff accordingly. Handle customer service issues as they arise to de-escalate issues. Assist Nurse Manager with staff evaluations and proficiencies. Perform disciplinary counseling when needed. Perform chart audits. Oversee environment of care for department. Part of survey readiness team for JACHO and OIG. Responsible for medication order for department floor stock. Responsible for ensuring work orders are placed for equipment and maintenance issues in our department. Responsible for ensuring supply stock is at par level and put in request for new supplies and equipment. Responsible for keeping count of all equipment in department. Assist Nurse Manager in any capacity needed.



Leo Jenkins Cancer Center at Vidant Medical Center

• Oncology Nurse Specialist

  • Apr 2010 - Aug 2014

  Oncology Nurse Specialist for hematology/oncology working mainly with breast cancer patients and gynecology oncology patients. Assisted in educating patients on diagnosis, treatment plan, side effects of chemotherapy and radiation treatments. Accessed and de-accessed ports for blood draws, IV therapy, and chemotherapy. Performed phone triage. Performed triage for walk in patients. Performed nurse visit for evaluation of labs prior to chemotherapy and notified provider of any critical issues. Performed prior authorizations for patients treatments. Worked with insurance companies when denials were relieved for treatments in an effort to get them approved. Connected patients and families with support resources. Worked closely with hospice agencies to ensure patients received bast care possible.



Vidant Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Registered Nurse

  • Jul 2003 - Apr 2014

  Worked as a registered nurse in following departments: emergency room, ambulatory surgery unit, radiology (nuclear medicine, diagnostic, CT, MRI), interventional radiology and ambulatory radiology as well as worked as diabetic educator. Skills learned and used: triage of emergency patients, worked as team member on codes and traumas, performed patient assessments, IV placements, blood draws, assisted with procedures, monitored critically ill patients, interpreted lab results, notified providers of changes in patients condition, educated patients, performed conscious sedation on patients in interventional radiology, performed pre- op and post-op assessments of surgical patients and educated patients on identified conditions, prescribed medications, treatment plans and discharge instructions. Throughout my career I worked as charge nurse and team leaders in all areas worked. In radiology was in charge of keeping up with staff continuing education and ensuring each had access to educational opportunities to ensure required CEUs were obtained. Super user for implementation of health span and epic. Part of survey readiness for JACHO.