Experience

Advantage Resourcing

• United States
• Staffing and Recruiting
• 500 - 600 Employee

• Telecom Analyst

  • Feb 2018 - Present

  Manage, issue, track RNM Project for Albertsons IT Telecommunications department. This project involves 1600+ sites for the deployment of full Meraki. Hold several weekly conference calls with telecom providers, PMs, IT field services to resolve issues. Create trackers for order status and update sharedrive for IT field services. Audit database for discrepancies in billing and present to Albertsons' VP and telecom provider for disputes. Manage, issue, track RNM Project for Albertsons IT Telecommunications department. This project involves 1600+ sites for the deployment of full Meraki. Hold several weekly conference calls with telecom providers, PMs, IT field services to resolve issues. Create trackers for order status and update sharedrive for IT field services. Audit database for discrepancies in billing and present to Albertsons' VP and telecom provider for disputes.



DISYS

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Data Steward for Bank of the West

  • Aug 2017 - Dec 2017

  -Analyzed & assessed high-risk customer accounts to confirm appropriate documentation, licensing, and that KYC measures were completed. -Conducted quality assurance examinations by comparing accuracy of client information the Bank had gathered to information obtained through internal and external databases. -Communicated with banking representatives regarding any discrepancies or questionable information related to high-risk accounts. -Analyzed & assessed high-risk customer accounts to confirm appropriate documentation, licensing, and that KYC measures were completed. -Conducted quality assurance examinations by comparing accuracy of client information the Bank had gathered to information obtained through internal and external databases. -Communicated with banking representatives regarding any discrepancies or questionable information related to high-risk accounts.



ASK Consulting

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Data/Circuit Engineer-AT&T

  • Jul 2014 - Jan 2017

  -Worked with multiple AT&T Project Managers via Excel spreadsheets & trackers in the migration of T1s off T3s. -Issued Access Service Requests to 3rd party vendors via AT&T VFO. Tracked, cleared jeopardies, and clarification notices from LEC. -Populate and update Granite with pertinent information. -Issued ASRs to various LECs on circuits routing over analog & microwave facilities, and 911/trunking/SS7 analog circuits. -Worked with multiple AT&T Project Managers via Excel spreadsheets & trackers in the migration of T1s off T3s. -Issued Access Service Requests to 3rd party vendors via AT&T VFO. Tracked, cleared jeopardies, and clarification notices from LEC. -Populate and update Granite with pertinent information. -Issued ASRs to various LECs on circuits routing over analog & microwave facilities, and 911/trunking/SS7 analog circuits.



Healy & Co

• United States
• Telecommunications
• 1 - 100 Employee

• Provisioner

  • Apr 2011 - Sep 2013

  -Successfully completed an internship with Healy and promoted to permanent Provisioner. -Worked with T-Mobile Project Managers issuing ASRs to various LECs. -Pulled work log from T-Mobile tracking system to determine scope of work required. -Built spreadsheet and kept track of T1 circuits moved off of existing T3s on hot cuts & grooms. -Issued ASR to appropriate LECs and determined type of order required (new/disconnect) with correct codes and formats for each LEC. -Tracked and confirmed orders on Excel spreadsheets, updated all T-Mobile tracking systems and databases and emailed Project Managers with pertinent information, escalating as necessary. Show less



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• TESTING TECHNICIAN

  • Jun 1994 - Jan 2009

  -Test & troubleshoot analog (radio lines, DIDs, FXS, FXO, E&M Signaling, data) and digital (T1s, digital data) circuits. -I served as the main point of contact before and on test & turn-up day, which involved scheduling & coordinating various groups (switch techs, central office techs, outside construction, outside installers & vendors) for each project. -Worked in the following groups at AT&T Network, Engineering & Switching Department: Maintenance (trouble shooting existing circuits), Provisioning (new test & turn-up) & Work Order (internal company orders). -Served as the Senior Technician, mentored and trained new employees. Show less