Experience

SIPM CONSULTANTS PTE. LTD.

• Construction
• 1 - 100 Employee

• Project Manager

  • Jan 2022 - Present



SAFRA National Service Association

• Singapore
• Recreational Facilities
• 100 - 200 Employee

• Customer Service Officer

  • Feb 2021 - Dec 2021

  • Settlement of the credit terminal and to ensure the terminal is tallied with the sales recorded • Customer service recovery • Handles transactions for new member sign up and renewal of their membership plans • Promoting of seasonal promotional plans for membership • Oversees the members entry and phone enquiry • Settlement of the credit terminal and to ensure the terminal is tallied with the sales recorded • Customer service recovery • Handles transactions for new member sign up and renewal of their membership plans • Promoting of seasonal promotional plans for membership • Oversees the members entry and phone enquiry



SCB Construction Pte Ltd

• Singapore

• Project Intern

  • May 2021 - Jul 2021

  • Handling of construction document control management system • Research on softwares and presented the workflow and benefits to the project personnel • Handles, monitor and update the Integrated Management System (IMS) of the company • Assist in the Bills of Quantity (BQ) on the measurements of the drawings for tendering • Conducts site visits to supervise work progress and identify any issues with the site manager • Handling of construction document control management system • Research on softwares and presented the workflow and benefits to the project personnel • Handles, monitor and update the Integrated Management System (IMS) of the company • Assist in the Bills of Quantity (BQ) on the measurements of the drawings for tendering • Conducts site visits to supervise work progress and identify any issues with the site manager



Ocean IFM Pte Ltd

• Singapore
• Real Estate
• 1 - 100 Employee

• Administrative Assistant

  • Dec 2020 - Dec 2020

  • Actively listened to guests' requests, confirming full understanding before addressing concerns. • Inspection of residents' premises with manager to advise the appropriate course of action for repair and maintenance works • Maintained facilities, equipment, and tools to achieve operational readiness, safety and cleanliness. • Maintained excellent attendance record, consistently arriving to work on time. • Scan through renovation requests before sending for Manager's approval • Supervise maintenance works conducted by contractors Show less



Housing & Development Board (HDB)

• Singapore

• Intern

  • Sep 2017 - Feb 2018

  • Worked closely with colleagues to study and propose promotional activities to higher management • Helped with administrative support, including managing incoming calls and coordinating files • Attachment to various commercial malls to study and recommend improvements to managing agent services • Overseeing of maintenance and repair works • Worked closely with colleagues to study and propose promotional activities to higher management • Helped with administrative support, including managing incoming calls and coordinating files • Attachment to various commercial malls to study and recommend improvements to managing agent services • Overseeing of maintenance and repair works



Ice Cream Chef

• United States
• Restaurants

• Service Crew

  • Mar 2017 - Aug 2017

  • Greeted customers, provided friendly and knowledgeable service • Performed shift change tasks each day to keep store efficient and neat • Operated cash registers and POS systems, handling over • Calculated totals, processed payments, and issued receipts • Organized and coordinated events while focusing on delivering superior customer service • Greeted customers, provided friendly and knowledgeable service • Performed shift change tasks each day to keep store efficient and neat • Operated cash registers and POS systems, handling over • Calculated totals, processed payments, and issued receipts • Organized and coordinated events while focusing on delivering superior customer service



COTTON ON

• United States
• 1 - 100 Employee

• Sales Assistant

  • Mar 2016 - May 2017

  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases. • Processed cash, check and credit card payments. • Ensure store in organized setting accordingly to company's standard • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases. • Processed cash, check and credit card payments. • Ensure store in organized setting accordingly to company's standard



Hilton Hotel Singapore

• Waitress

  • Sep 2015 - Sep 2015

  • F1 Paddock Club (3day event) • Able to work in a fast pace environment • Ensures all cutleries and table settings are correct before the shift commences • Serves guest in a friendly manner • Serves and clears food and beverage items in an un-obstructing manner • Polishing of utensils • F1 Paddock Club (3day event) • Able to work in a fast pace environment • Ensures all cutleries and table settings are correct before the shift commences • Serves guest in a friendly manner • Serves and clears food and beverage items in an un-obstructing manner • Polishing of utensils



5TheMoments

• Service Crew

  • Jan 2015 - Apr 2015

  • Performed shift change tasks each day to keep the store efficient and neat • Work in a fast-paced environment • Sales of Ice Cream • Stock Management • Performed shift change tasks each day to keep the store efficient and neat • Work in a fast-paced environment • Sales of Ice Cream • Stock Management



TotallyHotStuff

• Singapore

• Sales Ass

  • Nov 2014 - Dec 2014

  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing • Opened new merchandise and stocked sales floor racks and shelves. • Processed credit and debit card payments to complete purchasing experience. • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing • Opened new merchandise and stocked sales floor racks and shelves. • Processed credit and debit card payments to complete purchasing experience.



popular book Co. Pte Ltd

• Logistics Packer

  • Nov 2013 - Dec 2013

  • Experienced in the logistics and operation of a bookstore warehouse • Pick and Pack • Printing of delivery orders and labels • Answering customer enquiries • Experienced in the logistics and operation of a bookstore warehouse • Pick and Pack • Printing of delivery orders and labels • Answering customer enquiries



Newstead Technologies Pte. Ltd. (Consumer Electronics 2013)

• Singapore

• Cashier

  • Oct 2013 - Oct 2013

  • 3 Day IT show event. • Receive payment by cash, check, credit cards, vouchers, or automatic debits. • Issue receipts, refunds, credits, or change due to customers. • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change • 3 Day IT show event. • Receive payment by cash, check, credit cards, vouchers, or automatic debits. • Issue receipts, refunds, credits, or change due to customers. • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change



McDonald's

• United States
• Restaurants
• 700 & Above Employee

• Service Crew

  • Jun 2011 - Aug 2013

  • Good customer service while taking orders and handling money • Able to cope with different people and solving problems • Adaptable to pressure, responsible, organized and hardworking • Friendly, courteous and enthusiastic • Clear communication skills • Practiced cleanliness • Able to collaborate and work well in a teamwork • Good customer service while taking orders and handling money • Able to cope with different people and solving problems • Adaptable to pressure, responsible, organized and hardworking • Friendly, courteous and enthusiastic • Clear communication skills • Practiced cleanliness • Able to collaborate and work well in a teamwork