Experience

iStore iSend

• Malaysia
• Transportation, Logistics, Supply Chain and Storage
• 100 - 200 Employee

• Revenue Specialist & Team Lead Credit Department at Store and Send Logistics Sdn Bhd

  • Oct 2020 - Present

  Jobs Scopei. Review, monitor and control end to end Accounts Receivables (AR) process• Specialize in billing process especially on client invoicing (either manual or automate) for Fulfillment, Delivery and BO/T business divisions and provide clarity to internal stakeholders on orders and contracts, revenue, billings and receivables and credit management. • Train and supervise the Revenue & Credit Control team in ensuring superior completion of their Level 1 tasks• Investigate disputes raised by clients with regards to Fulfillment, Delivery & BO/T AR invoices issued i.e. wrong pricing, weight, quantity etc. by working closely with the Sales, Client Relations and/or Fulfillment team and follow it through till resolutions with clients.• Prepare and analyze AR Ageing Report to ensure that the AR turnover days are maintained at the target level. • Prepare and analyze the monthly and quarterly Revenue & Profitability Report for Fulfillment, Delivery and BO/T business divisions• Align with GM, HOD of Finance, HOD of Sales, HOD of Operation, HOD Customer Service to planning and profitable rate to offer to current and new coming client. ii. Review, monitor and control end to end Accounts Payable (AP) process• Train and supervise the Revenue & Credit Control team in ensuring superior completion of their Level 1 tasks • Ensure that the corresponding delivery AR invoices have been issued to relevant Fulfillment clients.• Perform an analysis on claims on lost/damaged in-transit approved to AR delivery clients vs actual claims settlement on lost/damaged in-transit from AP delivery vendors.iii. Review, monitor and control end to end Cash-on-delivery (COD) sales receipts process• Train and supervise the Revenue & Credit Control team in ensuring superior completion of their Level 1 tasks.• Ensure that all COD sales are collected and remitted by 3rd party delivery vendors in accordance to agreed credit term. Show less

• Account Executive

  • Oct 2018 - Oct 2020

  i. Perform end to end Accounts Receivables (AR) Process• Specialize in billing process especially on client invoicing (either manual or automate) for Fulfillment (incl. Delivery) business.• Verify clients’ pricing details set up in Command Centre especially on new and/or renewal clients to ensure pricing accuracy as per the contract/billing request, including special billing matrix for strategic clients.• Generate and email all Fulfillment AR invoices to clients promptly upon verification. For clients with special billings matrix for which system is not able to compute automatically, to raise credit note (CN) or manual invoice (whichever applicable) and attach it with the system generated AR invoice(s).• Record Fulfillment AR invoices and receipts into Xero accurately and on a timely manner. • Investigate disputes raised by clients with regards to Fulfillment AR invoices issued i.e. wrong pricing, weight, quantity etc. by working closely with the Sales, Client Relations and/or Fulfillment team and follow it through till resolutions with clients.• Prepare and email Statement of Account on a scheduled basis and remind clients on their outstanding. • Issue reminder/suspension/termination of client account • Assist in Gateway unpaid order dispute across all platform during transition period until new Account Executive takes over.ii. Perform end to end Accounts Payable (AP) process• Record AP invoices for all delivery vendors into accounting system (Xero) accurately and on a timely manner• Perform reconciliation on delivery vendors’ invoice and report against our delivery AR billing report; investigate and resolve all discrepancies on a timely manner• Submit disputes on billing errors i.e wrong pricing, weight, quantity ets. to respective delivery vendor and demand for credit note (CN) or amendment to vendors’ invoice (whichever applicable) Show less



Ayra Engineering Sdn Bhd

• Business Development Executive

  • Oct 2016 - Sep 2018

  • Involves in Pre- Contract and Post- Contract • Complete tender documents for submission • Post Tender negotiations with supplier and subcontractor • Attending Tender site visit if it’s required. • Planning and overseeing of company capability before participating for any tender • Maintain/update subcontractor and supplier data base. • Assess tender documents to ensure sufficient information available to prepare tender • Assist in Horizontal Directional Drilling (HDD) Project Show less



PETRONAS Lubricants International

• Malaysia
• Oil and Gas
• 700 & Above Employee

• Assistant Business Analyst

  • Sep 2015 - Sep 2016

  • Monitoring sales order processing which includes sales order creation and tracking delivery coordination and payment tracking • Take lead in processing the sales transaction with third party supplier • Assist Account Manager on customer and distributor management and shipment schedule for delivery order to customer • Manage customer credit term and credit limit • Prepare Customer Price Advice of Change (CPAC) for price costing and margin analysis for each customer. • Prepare application for credit to new customer • Assisting Account Manager on product costing • Assist Account Manager to handle trade finance service and support to customer such as Letter of Credit (LC) and LC related document compilation for bank documents presentation. • Communicate with customer from purchase order, Sales order confirmation, delivery arrangement, and invoice until get payment. • Engaged in Customer Relationship program Show less