Experience

BonusLink

• Malaysia
• Consumer Services
• 1 - 100 Employee

• Member Interaction Consultant - Executive

  • Jul 2023 - Present



CollectCo

• Malaysia
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Business Development Executive

  • Mar 2022 - Jul 2023

  • Collaborated with sales and marketing departments to support client acquisition.• Identified & pursued valuable business opportunities to generate new company revenue and improve bottom line profit.• Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.• Communicated directly with customers and partners to build strong business networks and relationships.• Built relationships with customers and community to promote long term business growth. Show less

• Customer Service Intern

  • Sep 2021 - Feb 2022

  • Handled customer inquiries and suggestions courteously and professionally.• Clarified customer issues and determined root cause of problems to resolve product or service complaints.• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.• Followed-through on all critical inter-departmental escalations to increase customer retention rates.



Thundermatch

• Shah Alam, Selangor, Malaysia

• Salesman

  • Dec 2014 - Mar 2015