Waltieria Peterson
Concierge at FSO Onsite Outsourcing- Claim this Profile
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Topline Score
Bio
Credentials
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How To Handle Poor Performers PT1
TalentLMS
Experience
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Not Available
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United States
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Outsourcing and Offshoring Consulting
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100 - 200 Employee
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Concierge
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May 2014 - Present
Clearly and pleasantly communicate in English with residents, management, and co-workers Ability to understand resident and visitor inquiries and provide responses. Ability to promote positive relations with all individulas who approach the Front Desk and/or by telephone. Ability to focus on resident needs, remaining calm and courteous. Ability to input and access data in the computer Ability to think clearly, quickly and make concise decisions. Ability to priortize, organize and follow up Ability to work well under pressure Ability to maintain confidentiality of all residents and building information Show less
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Certified Nursing Assistant
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Mar 2012 - May 2014
Assist residents with daily activities under the supervision of a registered nurse or licensed practioner Assist with bathing, dressing and eating of all residents under care Transfer residents properly in and out of bed Measure vital signs, reporrt any chamges in condition to medical staff Assist residents with daily activities under the supervision of a registered nurse or licensed practioner Assist with bathing, dressing and eating of all residents under care Transfer residents properly in and out of bed Measure vital signs, reporrt any chamges in condition to medical staff
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Sprint
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United States
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Telecommunications
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700 & Above Employee
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Customer Service Representative
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Aug 2009 - Jan 2012
Provide our guests with friendly and attentive service Opened and closed register, accurately performed charge slips Assisted customers with purchases and informed them on promotional items; handled high volume of cash Resolved customer issues in a timely and professional matter Provide our guests with friendly and attentive service Opened and closed register, accurately performed charge slips Assisted customers with purchases and informed them on promotional items; handled high volume of cash Resolved customer issues in a timely and professional matter
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Dietary Aide
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Jan 2011 - Dec 2011
Provided residents with friendly and attentive service Take daily meal requests for residents Attention to detail in making sure all special dietary needs were adhered to for specific residents Retrieve meal carts from all floods once residents are finished meal time Provided residents with friendly and attentive service Take daily meal requests for residents Attention to detail in making sure all special dietary needs were adhered to for specific residents Retrieve meal carts from all floods once residents are finished meal time
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RadioShack
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United States
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Blockchain Services
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700 & Above Employee
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Assistant Manager
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Nov 2005 - Aug 2010
Observed security cameras to detect suspicious activity Directed all contractors and deliveries to the service entrance Maintained log of daily activities abs emergency for property Overseen a team of 6 or more for store daily/monthly goals Conducted interview and helped oversee hiring process Observed security cameras to detect suspicious activity Directed all contractors and deliveries to the service entrance Maintained log of daily activities abs emergency for property Overseen a team of 6 or more for store daily/monthly goals Conducted interview and helped oversee hiring process
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Education
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2011 - 2012
Workforce Advantage
Certified Nursing Assistant, Nursing Aide -
2010 - 2011
Berkeley College
Accounting and Business/Management
Community
