Experience

Hanover County

• United States
• Government Administration
• 300 - 400 Employee

• Systems Engineer

  • Aug 2010 - Present



Circuit City

• Technology, Information and Internet
• 700 & Above Employee

• Systems Consultant

  • Feb 1985 - Apr 2009

  • Regularly consulted with vendor and business unit on schedules, resources and requirements. • Lead and coordinated activities of support and testing resources. • Prepared infrastructure benefit, risk and cost proposals. • Planned infrastructure hardware upgrades and configurations. • Devised and managed infrastructure project schedules. • Served as technical point of contact to select vendors. • Regularly apprised senior and midlevel management of project status. • Managed select vendor relationships. • Obtained requirements for server operating system, CPU, memory, and disk space capacities. • Devised change and release management procedures. • Reviewed and devised project documentation including process flows, requirements and “how-to” guides. • Participated in junior staff mentoring sessions. • Installed and maintained system software. • Procured and maintained UNIX software (PWACE) to standardize customer address data. • Developed reports utilizing the Cognos third party reporting language. • Obtained business requirements for POS and Service systems. • Designed, coded, and tested POS and Service software systems. • Designed, coded, and tested the company’s customer relationship database. • Designed, coded, and tested interfaces between the company’s First North American National Bank (FNANB) and Total Systems (TSYS). Show less