Walter Romero
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Bio
Experience
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Contractor
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Service Center Agent
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Jan 2020 - Present
Anderson, Indiana, United States Managed Multiple storage facilities tenant needs, renting, and completing leases. Completing move-ins move-ins and move-outs. Troubleshooting and managing all types of issues regarding accounts such as payments, lockouts, collections, and kiosk issues. inbound and outbound calls.
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Tomo Drug Testing
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United States
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Human Resources Services
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1 - 100 Employee
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District Team Lead
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Aug 2017 - Dec 2019
Indianapolis, Indiana, United States In-home and office drug screening services. Schedule and collect specimen from random donors. Ship specimen to lab, note, and bill files. Scheduling, tracking efficiency 24/7 emergency testing. Provide District manager with assistance in the onboarding training, and disciplining employees, maintaining company vehicle, assisting onsite tech with help and answers on a day to day topics Devoted team player, excelling at prioritizing and completing multiple tasks simultaneously. Worked… Show more In-home and office drug screening services. Schedule and collect specimen from random donors. Ship specimen to lab, note, and bill files. Scheduling, tracking efficiency 24/7 emergency testing. Provide District manager with assistance in the onboarding training, and disciplining employees, maintaining company vehicle, assisting onsite tech with help and answers on a day to day topics Devoted team player, excelling at prioritizing and completing multiple tasks simultaneously. Worked closely with the team to ensure all testing was completed by the end of the working day. Responsible for entering approximately 50 donors per week into Redwood Toxicology and verified that all necessary information was accurate. Show less
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Onsite Technician
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Aug 2016 - Jun 2017
Indianapolis, Indiana, United States Collected hair follicles, uring, and oral specimens, at donor home, work, or at our home office for pre-employment and DCS testing. Perform office duties such as using a computer, printing, copying, filing, billing receiving, sending of specimens, and day-to-day office work.
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Property Maintenance Manager
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Jan 2013 - Dec 2015
Muncie, Indiana, United States Received, scheduled, budget, plan, and complete job work orders per client guidelines and given timeframe on residential and commercial properties. Pre and post inspect properties. Submit bids per findings in per and post-inspection. Manage and distribute crews' daily work orders. Submitted updates and completion notes. Maintained routine seasonal maintenance on client properties including but not limited to lawn and yard maintenance, winterizaitons and maid services.
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Sales Team Manager
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Feb 2011 - Dec 2012
Woodbridge, Virginia, United States Receive and distribute client inquires. work one on one with homeowners and contractors to facilitate their granite, marble, and cabinet purchases. verify kitchen measurements and proper installment. Provide support and inspect work by the fabrication department to ensure customer satisfaction. Follow up with clients and close client sales.
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Education
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C. D. Hylton High School
High School Diploma