Experience

Pioneer Music Co

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Director of IT

  • Nov 2022 - Present



Tandem Marketing, Inc.

• United States
• Advertising Services

• Technical Director

  • Jun 2010 - Present

  Manage the day-to-day operations of systems and networks.Design and maintain network including dial-up VPN, firewall and unified threat management.Maintain Active Directory and Office 365 environment.Design and code custom CRM solution in C# .NET using DevExpress frameworks.Perform moves, adds, changes, and maintenance activities for desktop/laptop computers, telephones, and printers. Purchase, configure, and deploy new equipment for new hires or replacement of non-functional, or obsolete equipment.Provide user assistance with hardware and software questions.



Snap One

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Manager of Enterprise Applications

  • Jan 2022 - Nov 2022



Snap One Partner Store - AllNet

• United States
• Computers and Electronics Manufacturing
• 1 - 100 Employee

• Technical Director

  • Jun 2010 - Jan 2022

  Manage the day-to-day operations of systems and networks.Design and maintain a four location network including site-to-site VPN, dial-up VPN, firewalls and unified threat management.Design and maintain Hyper-V and RemoteApp infrastructure to provide high availability to LOB applications while reducing costs.Maintain Active Directory and Office 365 environment.Establish and perform disaster recovery preparedness.Customize and maintain Sage 100 ERP Advanced installation including custom reports, BOI scripting, and custom UPS WorldShip integration.Design and code custom CRM solution in C# .NET using DevExpress frameworks.Perform moves, adds, changes, and maintenance activities for desktop/laptop computers, telephones, and printers. Purchase, configure, and deploy new equipment for new hires or replacement of non-functional, or obsolete equipment.Provide user assistance with hardware and software questions.Aid with purchasing issues, receiving issues, inventory issues, vendor return issues, and customer billing issues.Maintain CRM database including customer and contact adds, changes, removal and other maintenance activities.Scheduling of marketing campaign emails.Editing of weekly webinar videos and upload to YouTube.Perform daily invoice printing and posting.Run monthly customer statements.Perform period end financial checks and period end closing in system.Calculate hourly employees hours and report to management for payroll.Maintain printers and MFCs by ordering and changing toner, adding paper, and resolving paper jams.Write T-SQL queries for the always changing reporting requirements.Perform scheduled updates of Excel pivot tables and email them to the appropriate party.Upload daily data updates to website.Processing customer payments.



Mike Pecar Sales

• United States
• Computers and Electronics Manufacturing

• Sales Engineer

  • Aug 2009 - Jun 2010



AVAD LLC

• United States
• Consumer Electronics
• 1 - 100 Employee

• Branch Manager / IT Generalist

  • Aug 2001 - May 2009



The Sound Advantage

• United States
• 1 - 100 Employee

• Assistant Store Manager

  • Feb 1994 - Aug 2001