Experience

Electro Optical Components Inc.

• United States
• Defense and Space Manufacturing
• 1 - 100 Employee

• Sales Manager

  • Jul 2016 - Present

  Manage client accounts. Handle new inquiries. Request custom builds. Manage client accounts. Handle new inquiries. Request custom builds.



ConnectionsIT

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Help Desk Specialist

  • Oct 2014 - Apr 2016

  Answer phone calls and assist clients with technical needs, drive company vehicle to visit client sites and resolve technical issues with servers and workstation computers, setup new server for clients, setup new computers for clients, join computers to a domain, work with active directory, work with Microsoft Exchange Server, work with Microsoft Small Business Server, remotely support clients server and computers, assist clients with networking and WiFi issues, work with VPN and firewalls, work with VEEAM, work with VMware and virtual servers, work with antivirus security software, work with Microsoft Office, Quickbooks and several other types of software. Show less



Jackson Family Enterprises

• United States
• Spectator Sports
• 1 - 100 Employee

• Senior Support Analyst

  • Nov 2013 - Sep 2014

  Support all company technology and user equipment. I support tablets, PC's, MAC's, Enterprise Software, smartphones, Microsoft Exchange, Remote Desktop, File Sharing, VPN, and Wireless hotspots Support all company technology and user equipment. I support tablets, PC's, MAC's, Enterprise Software, smartphones, Microsoft Exchange, Remote Desktop, File Sharing, VPN, and Wireless hotspots



San Jose State University Research Foundation

• United States
• Higher Education
• 100 - 200 Employee

• Data & System Coordinator

  • Jul 2011 - Feb 2013

  IT systems work on FileMaker Database, repair computer hardware, Website Maintenance, Internet Safety and general IT work around the office.... IT systems work on FileMaker Database, repair computer hardware, Website Maintenance, Internet Safety and general IT work around the office....



Little Genius LC

• Human Resources/ IT Support

  • Jul 2011 - Jan 2012

  Hire employees, organize and manage all office paperwork, terminate employees, file management and IT support. Hire employees, organize and manage all office paperwork, terminate employees, file management and IT support.



Barbeques Galore

• United States
• Retail
• 1 - 100 Employee

• Store Director (Store Manager)

  • Jan 2010 - Jun 2011

  Lead a sales team, run reports, meet sales goals, weekly sales meetings, train employees, coach employees, hire employees, terminate employees Lead a sales team, run reports, meet sales goals, weekly sales meetings, train employees, coach employees, hire employees, terminate employees



CrossLoop

• India
• Retail
• 1 - 100 Employee

• Help Desk Sales Manager

  • Oct 2009 - Jan 2010

  Repair computers and software remotely over the web, run a team of service techs who repair computers remotely. Coach and train service techs to sell the proper services and recommend the proper services to each and every client. Take charge on executive customer accounts. Host weekly webinars and meetings. Follow up with clients on services performed and ensure customer satisfaction. Repair computers and software remotely over the web, run a team of service techs who repair computers remotely. Coach and train service techs to sell the proper services and recommend the proper services to each and every client. Take charge on executive customer accounts. Host weekly webinars and meetings. Follow up with clients on services performed and ensure customer satisfaction.



Arista Corporation

• United States
• Automation Machinery Manufacturing
• 1 - 100 Employee

• Production Manager

  • Nov 2008 - Apr 2009

  In charge of the entire production team. Hire, coach, train and terminate employees. Ensure weekly production goals. Attend weekly operation meetings. Host weekly production team meetings. Communicate with engineering and sales team to coordinate production of orders. Manage RMA repairs and shipping department. In charge of the entire production team. Hire, coach, train and terminate employees. Ensure weekly production goals. Attend weekly operation meetings. Host weekly production team meetings. Communicate with engineering and sales team to coordinate production of orders. Manage RMA repairs and shipping department.



Geek Squad

• IT Services and IT Consulting
• 700 & Above Employee

• Geek Squad DCI - Geek Squad Sales Supervisor

  • Oct 2005 - Nov 2008

  Run an elite team of service tech professionals. Attend weekly sales meetings. Meet sales goals daily, weekly, monthly. Hire employees. Train and coach employees on how to recommend services to each and every client. Oversee entire team progress on service repairs. Oversee entire teams sales progress and sales numbers. Create new sales goals for each employee and help them reach each and every goal. Run an elite team of service tech professionals. Attend weekly sales meetings. Meet sales goals daily, weekly, monthly. Hire employees. Train and coach employees on how to recommend services to each and every client. Oversee entire team progress on service repairs. Oversee entire teams sales progress and sales numbers. Create new sales goals for each employee and help them reach each and every goal.



Sid Kurlander & Son

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Warehouse Associate

  • Sep 1999 - Aug 2004

  Restock shelves, assist customer, load delivery trucks, unload shipments, prepare orders for delivery Restock shelves, assist customer, load delivery trucks, unload shipments, prepare orders for delivery