Walid Genidy

Customer Engagement Team leader at One Global
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Contact Information
us****@****om
(386) 825-5501
Location
Cairo, Egypt, EG

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Bio

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Credentials

  • certificate of completion - User Experience Advanced track Nanodegree program egFWD
    Information Technology Industry Development Agency, ITIDA
    Mar, 2023
    - Nov, 2024
  • certificate of completion - Data analysis challenger track Nanodegree program
    Information Technology Industry Development Agency, ITIDA
    Jan, 2023
    - Nov, 2024
  • Building Customer Loyalty
    LinkedIn
    Oct, 2021
    - Nov, 2024
  • Building Rapport with Customers
    LinkedIn
    Oct, 2021
    - Nov, 2024
  • Leadership Tips, Tactics and Advice
    LinkedIn
    Sep, 2021
    - Nov, 2024

Experience

  • One Global
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Customer Engagement Team leader
      • Apr 2022 - Present

    • customer engagement officer
      • Jan 2017 - Apr 2022

  • Freelance Photographer
    • United Kingdom
    • Photography
    • 200 - 300 Employee
    • Photographer
      • Jan 2018 - Jan 2020

      portrait and products photography. portrait and products photography.

  • Masterpiece Furniture
    • United States
    • Consumer Services
    • 1 - 100 Employee
    • Marketing Account Manager
      • Jun 2016 - Jan 2017

  • Masterpiece Furniture
    • United States
    • Consumer Services
    • 1 - 100 Employee
    • Showroom Sales Manager
      • Jan 2015 - Apr 2015

    • Sales Representative
      • Aug 2014 - Jan 2015

  • login contact center
    • Customer Service Team Lead
      • Mar 2013 - Nov 2013

    • Customer Service Agent
      • Mar 2012 - Feb 2013

Education

  • Cairo University
    Bachelor's degree, Business/Commerce, General
    2009 - 2014

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