Waleska B.

Claims Specialist II at BRZ Insurance
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Contact Information
us****@****om
(386) 825-5501
Location
Curitiba, Paraná, Brazil, BR

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Bio

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Credentials

  • Lean Seis Sigma Yellow Belt
    FM2S Educação e Consultoria
    Feb, 2023
    - Nov, 2024
  • EF SET English Certificate 71/100 (C2 Proficient)
    EF Standard English Test (EF SET)
    Jan, 2023
    - Nov, 2024
  • Negociação e Influência
    Escola Conquer
    Oct, 2021
    - Nov, 2024
  • Como Estabelecer Padrões de Qualidade no Atendimento ao Cliente
    LinkedIn
    Sep, 2021
    - Nov, 2024
  • Negociação
    Universidade Estadual do Maranhão
    Sep, 2021
    - Nov, 2024
  • Técnicas de Comunicação Interpessoal
    LinkedIn
    Sep, 2021
    - Nov, 2024
  • Como Desenvolver sua Inteligência Emocional
    LinkedIn
    Oct, 2020
    - Nov, 2024
  • Gestão de pessoas
    Sebrae
    Oct, 2020
    - Nov, 2024

Experience

  • BRZ Insurance
    • United States
    • Insurance
    • 1 - 100 Employee
    • Claims Specialist II
      • Dec 2022 - Present

    • Customer Experience Analyst II
      • Jun 2022 - Feb 2023

  • EBANX
    • Brazil
    • Financial Services
    • 500 - 600 Employee
    • Customer Experience Analyst JR
      • Jul 2021 - Jun 2022

    • Customer Services Assistant
      • Jul 2019 - Jul 2021

  • Gocil Segurança e Serviços
    • Brazil
    • Security and Investigations
    • 700 & Above Employee
    • Recepcionista bilíngue
      • Nov 2018 - Jul 2019

Education

  • Unicesumar
    Associate's degree, Gestão de recursos humanos
    2019 - 2021

Community

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