Waleed Azeem

Quality Assurance at Zag Global
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Contact Information
us****@****om
(386) 825-5501
Location
Islāmābād, Pakistan, PK

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5.0

/5.0
/ Based on 2 ratings
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Aqsa Hafeez

He is one of the most dedicated professionals I’ve worked with and is willing to put that extra help whenever you need it. His expertise as a QA is considerable, and it helped our team come up with more efficient solutions on different projects. His contribution is valuable to the side, and I highly recommend Waleed and would love to work with him again

LinkedIn User

A well-managed, proactive, and energetic resource with the attitude to learn and implement for effective results. Waleed is an individual with high conformity and has always added value to the team. His ability to take the charge and guide the team makes her a team player and an outstanding resource.

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Experience

    • Outsourcing and Offshoring Consulting
    • 1 - 100 Employee
    • Quality Assurance
      • Apr 2023 - Present

    • United States
    • Outsourcing and Offshoring Consulting
    • 200 - 300 Employee
    • Quality Assurance Executive
      • Dec 2020 - May 2023

      As a QA Executive, i have worked on multiple Campaigns.Quality Assurance Executive• General Evaluations• Compliance Evaluations• Visual Audits• Email Audits.• Dashboard Check.• Client Dealing (Client meetings)• Documentation• TNA Report Generation• Calibrations Sessions• Presentations• Correspondence• Good understanding of CRMs (Internal CRM, Zoho CRM)• Team management (Team process and Team work)

    • Customer Service Representative
      • Oct 2018 - Dec 2020

      Responsible for generating leads that should convert into sales. Maintain LTA and Conversaion ratio

    • Customer Service Representative
      • Feb 2018 - Nov 2020

      CSR - Solar (Live transfer, Leadgen, Appointment setting) - Auto Insurance (Leadgen, Live transfer)

Education

  • Punjab group of college
    ICS, Computer Science
    2013 - 2015
  • beaconhouse school
    O levels, Computer Science
    2006 - 2013

Community

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