Experience

Friendly Franchisees Corporation/Silver Star Real Estate LLC

• United States
• Restaurants
• 1 - 100 Employee

• Chief Operating Officer-Internal Operations

  • Dec 2021 - Present

  As Chief Operating Officer-Internal Operations, I am responsible for leading the company’s ongoing operations to improve business performance and set up for growth and expansion. We own and operate 72 Carl’s Jr. Restaurants and 40 multi-family properties with over 2,000 leasable units As Chief Operating Officer-Internal Operations, I am responsible for leading the company’s ongoing operations to improve business performance and set up for growth and expansion. We own and operate 72 Carl’s Jr. Restaurants and 40 multi-family properties with over 2,000 leasable units



Zanga Auto Protection, LLC

• United States

• President

  • Sep 2020 - Present



Alshaya Group

• Kuwait
• Retail
• 700 & Above Employee

• Business Manager

  • Jun 2017 - Jul 2020

  As a business manager, I am responsible for all strategic and operational aspects of the Business proposition. I am also accountable for the P&L, marketing decisions, guest relations and developing a close working relation ship with the host brand.

• Head of Central Food Operations

  • Nov 2014 - May 2017

  Primary responsibilities are to standardize, develop and streamline systems and processes across the Food Division to improve efficiencies and bring about continuous improvement by sharing best practices, training and support the growth plans

• Sr. Operations Manager

  • Aug 2011 - Oct 2014

  Accountable for delivery of the guest experience and brand P&L. Development of the annual business plan and budget. Building and development of the restaurant Operations team. Ownership for the successful opening of new restaurants in multiple countries



IHOP

• United States
• Restaurants
• 700 & Above Employee

• Franchise Business Consultant

  • May 2010 - Aug 2011

  Franchise Operations/Business Consulting for IHOP. Franchise consulting and new restaurant opening experience, strategic franchisee consulting including business plan & sales strategy development, communication, a proven ability to set goals and inspire restaurant level teams and Franchisees toward personal improvement and operational development resulting in bottom line sales and profitability Franchise Operations/Business Consulting for IHOP. Franchise consulting and new restaurant opening experience, strategic franchisee consulting including business plan & sales strategy development, communication, a proven ability to set goals and inspire restaurant level teams and Franchisees toward personal improvement and operational development resulting in bottom line sales and profitability



Yum! Brands

• United States
• Restaurants
• 700 & Above Employee

• Different Leadership Roles

  • Apr 1992 - Jul 2011

  Various leadership roles between head office and field roles. Various leadership roles between head office and field roles.