Experience

UD Trucks Southern Africa

• South Africa
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Senior Quality Engineer

  • May 2014 - Present

• Product Quality Engineer

  • Jan 2017 - Jan 2019

  *Assist dealers from a technical perspective to ensure maximum uptime of all trucks.*Liaise with the dealer network collecting data on quality issues with the product*Compile failure reports to indicate the extent of the problem in the market and determine the frequency and cost of the specific problem.*Create Market Quality Reports on high-frequency failures to inform the manufacturer of possible product-related problems*Apply for campaigns to address high-frequency failures ensuring that customers and compensated for product related problems.