WALDEMAR HESS

Delegation Oversight Auditor at Plan de Salud Menonita
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Contact Information
us****@****om
(386) 825-5501
Location
San Juan, Puerto Rico, PR

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Experience

    • Puerto Rico
    • Insurance
    • 1 - 100 Employee
    • Delegation Oversight Auditor
      • Dec 2020 - Present

    • PMG & Provider Contract Specialist
      • Mar 2017 - Dec 2020

      Reporting to the Provider Engagement Team Manager served as liaison between the PMG administration and the different entity working units: Contracting, Providers, PNO, PAU, A & G, Pharmacy and Financial. Operate in Subject Matter Expert capacity to support Primary Medical Groups Administrations and their providers under de Government Medical Plan. Hold ownership of physician credentialing/medical licenses renewals contract service. Identified expired documents and insurance to ensure compliance with strict company, healthcare and government standards. · Actively participated in the planning and development of MHPR Expansion Project by contracting new PMG and re- contracting existing PMG and providers. · Developed presentations according to specific PMG requirements according to the new PLAN VITAL with 168k beneficiary’s contract's dispositions and regulations. · Challenged to establish formally the credentialing area, processed 95% of 1300 providers. Show less

    • Hospitals and Health Care
    • 100 - 200 Employee
    • Primary Medical Group Advisor
      • Mar 2015 - Feb 2017

      Commissioned by Regional Executive Director to structure and execute tiered strategic plans to streamline operations, maximize PMG services and incorporate advanced technologies to ensure compliance with ASES & MSO’s Regulations & Dispositions for the servicing 230k Beneficiaries. Assumed charge of all aspects of PMG business, records, medical care eligibility review, claims tracking and management and provider contracting. · Operating as change agent applied lean management processes to orchestrate significant improvements in operating models creating a more agile and efficient operation while providing quality care. · Leveraged PMG’s expertise to represent company’s during ASES and the MSO contract's dispositions and regulations for the PR Medicaid Healthcare Medical Plan beneficiaries. · Strategically advised company’s business units: Contracting, Providers, PNO, PAU, A & G, Pharmacy and Financial. · Spearheaded and project managed the EMR- MU, Quality and Mental Health Programs · Managed workflow: ensured all services were billed to appropriate commercial or government insurance carrier, HMO or PPO. Show less

Education

  • Massachusetts College of Pharmacy and Health Sciences
    Bachelor of Pharmacy (B.Pharm.), Bachillerato en Framacia
    1982 - 1984

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