Waldemar Gonzalez JR
Housekeeping Supervisor at Cove Haven Entertainment Resorts- Claim this Profile
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English Native or bilingual proficiency
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Spanish Native or bilingual proficiency
Topline Score
Bio
Experience
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Cove Pocono Resorts
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United States
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Hospitality
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1 - 100 Employee
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Housekeeping Supervisor
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Jan 2015 - Present
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Highgate
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United States
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Hospitality
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700 & Above Employee
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Housekeeping Supervisor
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Jan 2015 - Present
- Maintained strict inventory control and ordered supplies as required. Served as liaison between employees and management. - Ensured housekeeping service remained in alignment with management and maintenance. Interacted with departmental managers to assure customer service excellence - Respond and take action on guest complaints and problems. Provide information to guest about hotel services and offers. Review arrivals and departures - Maintained strict inventory control and ordered supplies as required. Served as liaison between employees and management. - Ensured housekeeping service remained in alignment with management and maintenance. Interacted with departmental managers to assure customer service excellence - Respond and take action on guest complaints and problems. Provide information to guest about hotel services and offers. Review arrivals and departures
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Assistant Supervisor
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Jan 2015 - Present
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Scranton/Wilkes-Barre RailRiders
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United States
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Spectator Sports
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1 - 100 Employee
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Ticket Office Representative
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Mar 2018 - Jun 2018
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Highgate
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United States
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Hospitality
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700 & Above Employee
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Recreation Assistant
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Jan 2004 - Mar 2012
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Education
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Keystone College
Sports and recreational -
Lackawanna College
Associate's degree, Sports management