Strategic management Specialist

• Jan 2019 - Present

Legal researcher, Strategic development specialist

Project Management Specialist

• Jan 2017 - Dec 2019

international cooperation and external relations department of NCW

Public Relations Specialist

• Jan 2015 - Dec 2017

Protocols, conventions and Public relations and department

Operations Manager

• Jan 2013 - Dec 2015

Operation manager – Graphic designer (Partner in a start-up company)

• Jan 2011 - Dec 2013

Responsible for Human Resources part in the first place, following suitable procedures in recruitment, monthly appraisal, payroll schedules and many other issues related the working staff. Handling all administration tasks. Responsible for supplier’s deals and few sales and marketing tasks. Creating and execution new designs with many customers in Cairo. Responsible for Human Resources part in the first place, following suitable procedures in recruitment, monthly appraisal, payroll schedules and many other issues related the working staff. Handling all administration tasks. Responsible for supplier’s deals and few sales and marketing tasks. Creating and execution new designs with many customers in Cairo.

Operations Manager

• Jan 2009 - Dec 2011

Executing deals with companies and agencies. Sales plans preparing and achieving as a monthly base. Direct sales of whole company products Preparing sales report. Executing deals with companies and agencies. Sales plans preparing and achieving as a monthly base. Direct sales of whole company products Preparing sales report.

Guest Relations Specialist

• Jan 2008 - Dec 2009

Providing secretarial, clerical and administrative support. Implement administration policies and procedures. Ensure that services are provided in an effective and efficient manner. Booking meetings, arranging couriers, administer reservations and cancellations Forwarding phone calls, screening phone calls & E-mails, sorting and distributing Posting and maintain the general filing system contribute to team effort by accomplishing related results as needed. Providing secretarial, clerical and administrative support. Implement administration policies and procedures. Ensure that services are provided in an effective and efficient manner. Booking meetings, arranging couriers, administer reservations and cancellations Forwarding phone calls, screening phone calls & E-mails, sorting and distributing Posting and maintain the general filing system contribute to team effort by accomplishing related results as needed.

Guest Relations Specialist

• Jan 2007 - Dec 2008

Supervising and coordinating dining room activities. Monitoring the open dining sections of the restaurant for empty and cleaned tables & the guest waiting list. Estimating wait times for guests, ensuring that needs of the guests are met while they are waiting. Maintaining contact with kitchen staff, serving staff, management and customers to ensure dining details & customer concerns are handled properly. Supervising and coordinating dining room activities. Monitoring the open dining sections of the restaurant for empty and cleaned tables & the guest waiting list. Estimating wait times for guests, ensuring that needs of the guests are met while they are waiting. Maintaining contact with kitchen staff, serving staff, management and customers to ensure dining details & customer concerns are handled properly.

Guest Relations Specialist

• Jan 2006 - Dec 2007