Experience

National Bank of Egypt Khartoum (NBEK)

• Sudan
• Banking
• 1 - 100 Employee

• Trade Finance Officer

  • Jun 2022 - Present

  - Review and check customer’s application and process all completed document on eachapplicable stage.- Reconciled trade transactions to reach in-house goals and objectives - Check repayment advice in order to ensure the transaction of both import and exportbusinesses are processed timely and correctly and comply with both internal and externalpolicies.- Follow up overdue import /export bills and deal with customers to resolve problems relatingto discrepancies spotted on import/export bills.- Perform and ensure registration /system update of foreign currency loan, internationalreceipt and payment declaration, commercial bank credit rating.- Verification of all aspects of import and export L/C transactions.- Calculate accurately the fees and interests for the relevant transactions.- Collate and check documents which have been processed to ensure compliance withletters of credit terms and conditions.- Provide technical support to business units RM & trade marketing staff. Show less

• Operation officer

  • May 2019 - May 2022

  - Responsible for Obtaining and Updating Bank's products, related rates, and requireddocuments periodically.- Review the Client application and make sure it meets all bank requirements before sendingit to the concerned bank.- Observing, reviewing, and analyzing processes to identify inefficiencies and areas whereimprovements could be made.- Processing the daily settlement and clearing of bank checks - In charge of back office operation of Private Banking businesses, such as Time Deposit,Internal Transfer, Remittance, and securities or funds to process inward and outwardremittances, liaise with customers and relevant parties on payment instructions and E-Banking Remittances.- Checking AML and report to Compliance Department for approval.- To process daily Inward and Outward bank check Clearing and Returned bank check .Have to liaise with branches for backlist transaction.- Process SWIFT messages according to SWIFT standards, and meet the requirement ofthe payment systems.- Coordinate with other business department constantly to optimize the payment system. Show less



QNB Group

• Qatar
• Banking
• 700 & Above Employee

• Customer Service Representative

  • Jan 2019 - Apr 2019

  Outsourcing Outsourcing



Advanced Power Systems

• Sudan
• Commercial and Industrial Machinery Maintenance
• 1 - 100 Employee

• Administrative Officer

  • Jan 2018 - Dec 2018

  - Managing office supplies and ordering new supplies as needed. - Forwarding all correspondence, such as letters and packages, to staff members. - Hiring maintenance vendors to repair or replace damaged office equipment. - Conferring with accounting department to help make payments, process incoming invoices, and verify receipts. - Arranging both internal and external events. - Managing office supplies and ordering new supplies as needed. - Forwarding all correspondence, such as letters and packages, to staff members. - Hiring maintenance vendors to repair or replace damaged office equipment. - Conferring with accounting department to help make payments, process incoming invoices, and verify receipts. - Arranging both internal and external events.



Bank of Khartoum

• Sudan
• Banking
• 700 & Above Employee

• Customer Service Representative

  • May 2017 - Jul 2017

  - Answer questions about account types and banking products, such as money market accounts, loans and credit cards. - Communicating with customers to resolve issues or concerns regarding products or accounts, Open customer accounts in accordance with all account opening and account ownership verification procedures and compliance requirements Responding to inquiries about account balances and other general customer service inquiries. - Maintaining accurate records of account activity and transactions to ensure compliance with industry standards and regulations. Show less