Experience

Sharjah Islamic Bank

• United Arab Emirates
• Banking
• 700 & Above Employee

• Retail Credit Analyst

  • May 2019 - Present

• Customer Service Representative

  • Sep 2014 - May 2019



Etihad

• United Arab Emirates
• Airlines and Aviation
• 700 & Above Employee

• Guest Service Agent

  • May 2012 - Aug 2012

  • Running check-in process for passengers• Providing needed guidelines for passengers• Assisting passengers solving any issues before escalation. • Running check-in process for passengers• Providing needed guidelines for passengers• Assisting passengers solving any issues before escalation.



ADNOC Distribution

• United Arab Emirates
• Retail
• 700 & Above Employee

• Administrative Assistant at the Internal Audit Division – Reporting to Head of Division

  • Jul 2010 - Jul 2011

  • Arabic/English memos formatting and preparations.• Preparation and proof reading correspondences of the Head of the Division. • Follow up the status of the tasks and inquiries of the division on deadline basis. • Managing the calendar of the Head of the Division.• Preparation and follow up of the required logistics related to the meetings of the Head of the Division.• Filing the documentations based on the filing system practiced in the Division.• Maintaining confidentiality of the Division related documentation.• Preparation of monthly performance reports.



Euro Mechanical and Electrical Contractors

• Temporary Executive secretary at the Public Relations Department

  • Feb 2009 - Apr 2010

  • Handling all Arabic/English Typing for immigration, labor office, Security Oil Fields …etc. • Finalizing all company procedures related to government offices including licenses, visas, labors and others.• Preparing the company letters and correspondences.• Maintaining and Updating Filing System.• Arrange meetings and functions.• Handling telephone related calls. • Handling all Arabic/English Typing for immigration, labor office, Security Oil Fields …etc. • Finalizing all company procedures related to government offices including licenses, visas, labors and others.• Preparing the company letters and correspondences.• Maintaining and Updating Filing System.• Arrange meetings and functions.• Handling telephone related calls.