Wajiha Riaz
Human Resources Officer/ Generalist at Naimat Begum Hamdard University Hospital Official- Claim this Profile
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Experience
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Naimat Begum Hamdard University Hospital Official
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Pakistan
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Hospitals and Health Care
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1 - 100 Employee
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Human Resources Officer/ Generalist
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Nov 2021 - Present
-Posting jobs related to different position available on Organization’s Face book, LinkedIn & page. - Strategically matching the CVs keeping the JDs in line and the requirements of organization. - Recruiting and identifying the best potential candidate by initial screening of the resumes. - Scheduling time for interviews. - Making interview calls and conducting interviews. - Maintain employee application data bank. - Prepare personnel files and sustain confidential records of employees of the company. - Deliver orientation to new hired employees and give a brief overview of company policies. - Update Management employee cards. - Maintain daily/ Monthly attendance reports by using biometric software. - Responsible to maintain all HR policies and procedures and make necessary changes if required - Maintain employee details in Master Record and responsible of updating employee details timely. - Analyze employees rotation as per need. - Conduct training sessions of existing employees by assesing training need and monitor training programs. - Assessing employee job performance to provide feedback and use in determining promotions. - Meet all departmental heads for their manpower budget and hiring needs. - Receive employee complaints and act accordingly to resolve them. - Guide and coach managers on employee relationship and HR issues in line with company policies and best practice, including disciplinary, grievance, performance and absence management. - Support the development and implementation of HR initiatives and systems. - Issuance of experience letters, warning letters, bank letters appreciation letters and termination letters when required. - Process Final settlement of ex-employees and complete necessary employment termination paperwork along with exit interview. - Process monthly Payroll of employees by collecting, calculating, and entering data - Resolving payroll discrepancies by maintaining payroll operations. Show less
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Human Resources / Admin Assistant
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Nov 2017 - Sep 2020
Job Description: - Assist Manager in all areas of daily operation including human resource, costumer service and merchandising. - Coordinating, monitoring and reporting on daily operations. - Handle online page, website and update when necessary. - Payroll Processing & Disbursement - Recruiting, training and supervising employees. Managing employee shedule, conducting performance review and enforcing disciplinary action. - Supporting HR team for onboarding exercise & employee information - Processing orders, forms, applications, and requests Responding promptly to customer inquiries. - Acknowledging and resolving customer complaints. - Communicating and coordinating with vendors. - Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. - Followed up with customers about resolved issues to maintain high standards of customer service. Show less
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Customer Service Representative
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Nov 2017 - Dec 2017
Job Description: - Served customers by providing product and service information. - Reslove customer conserns, and answers constomer compalints. - Performed searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, recruiting firms, and employee referrals. - Respond promptly to customer inquiries. - Acknowledge and resolving customer complaints. - Communicate and coordinating with vendors. - Ensure customer satisfaction and provide professional customer support . Handle social media page and website. Show less
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Abbasi Shaheed Hospital
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Technology, Information and Internet
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200 - 300 Employee
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Medical Laboratory Technologist
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Aug 2017 - Oct 2017
Job Description: - Analyzed samples of biological material for chemical content and reaction. - Collected and studied blood samples and conducted chemical analysis and perform different tests. - Interpret results and perform documentation. - Entered data from analysis of medical tests and clinical results into computer for storage. Job Description: - Analyzed samples of biological material for chemical content and reaction. - Collected and studied blood samples and conducted chemical analysis and perform different tests. - Interpret results and perform documentation. - Entered data from analysis of medical tests and clinical results into computer for storage.
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Education
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Karachi University Business School (KUBS)
E-MBA, Business Administration and Management, General -
Karachi University
M.Phil., Biotechnology -
Jinnah University for Women
Bs biotechnology, Biology/Biological Sciences, General