Wai Phyo Aung
Website sales administrator at Partridges of Sloane Square- Claim this Profile
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Bio
Experience
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Partridges of Sloane Square
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United Kingdom
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Food & Beverages
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1 - 100 Employee
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Website sales administrator
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Sep 2023 - Present
Website sales Administrator • Receiving and processing purchase orders. • Issuing sales transaction invoices. • Verifying orders, including customers' personal information and payment details. • Contacting customers by phone or email to answer queries and obtain missing information. • Maintaining and updating sales and customer records. • Compiling monthly sales reports. • Expediting orders through internal liaison. • Directing feedback from customers to relevant departments. • Identifying new products to add to those on offer. • Supporting the sales department with other administrative tasks, if requested. Show less
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CB Bank PCL
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Myanmar
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Banking
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500 - 600 Employee
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Assistant Manager (Internet Banking department)
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Aug 2022 - Jul 2023
Assistant Manager• Supervise and handle day-to-day operation work within the department to ensure that operation procedures are implemented effectively and efficiently.• Monitor and authorize transactions processed from the Internet banking platform.• Oversee the daily operation of the Internet banking department by ensuring compliance with applicable rules and regulations, policies, and SOP.• Assist customers with resetting passwords, pin generation, and issuance for internet and banking services as per bank policy and procedures.• Work with the solution sales team to evaluate product performance and profitability and make recommendations to enhance Internet banking products to improve performance and profitability.• Work in conjunction with other relevant departments to improve the efficiency of the operation.• Document and maintain workflows, processes, and procedures, coordinating with Internet banking product and channel teams to ensure proper procedures for control points.• Developing and maintaining a deep understanding of the banking industry and market trends.• Prepare monitoring reports by collecting, analyzing, and summarizing information and presenting findings to the Head of Division.• Communicate with team members regularly and ensure that revenue and customer acquisition targets set by the Head of Division are met.• Maintaining an in-depth knowledge of the company's products and services to effectively position them in the market.• Ensure compliance with internal policies, procedures, codes, and applicable external laws and regulations. Show less
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Management Associate (Transaction Banking division)
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Feb 2020 - Aug 2022
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Partridges of Sloane Square
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United Kingdom
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Food & Beverages
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1 - 100 Employee
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Duty Manager
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Apr 2016 - Aug 2019
Duty Manager• Recruiting, training, supervising, and appraising staff.• Managing budgets• maintaining statistical and financial records• dealing with customer queries and complaints• overseeing pricing and stock control• maximizing profitability and setting/meeting sales targets, including motivating staff to do so.• ensuring compliance with health and safety legislation• preparing promotional materials and displays• liaising with head office
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Supervisor
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Apr 2014 - Sep 2018
Employed as a Senior Supervisor at Partridges of Sloane Square Ltd. The main duties are entailed handling cash, cash banking, assisting customers with transactions and enquiries, leading and working with the team, and customer service. Other responsibilities are, handles on a weekly basis separately are stocktaking, working on the shop floor (checking deliveries, assisting customer enquiries, ensuring shelves are fully stocked and beautifully displayed), training members of staff, and several admin duties which involve calculation and different figure reports, for example. Show less
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Sales Assistant
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Apr 2009 - Apr 2014
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Phee Group
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Singapore
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Transportation, Logistics, Supply Chain and Storage
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1 - 100 Employee
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Senior Sales Executive
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May 2018 - Jul 2018
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Education
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University of Westminster
Bachelor’s Degree, Multimedia Computing