Experience

ZORIXchange

• United Arab Emirates
• Financial Services
• 1 - 100 Employee

• Event Specialist

  • May 2023 - Present



Dreamory Group

• Malaysia
• Events Services
• 1 - 100 Employee

• Project Manager

  • Mar 2022 - Mar 2023



Ignatius Asia Sdn Bhd

• Malaysia

• Event Executive

  • Nov 2021 - Feb 2022

  - Support on production timeline planning, ensure timeline are on track. - Liaises with suppliers/ contractors regarding on setup & negotiate to get best price for both parties. - Planning & control on assigned event's costing to ensure profit margin. - Crews management, provide instructions/ guidance for crews to ensure events run smoothy. - To maintain relationship with clients by providing excellent services throughout the event planning state, execute & post-event. - Support Account Manager on adhoc tasks asigned. Show less



UBASE Asia

• Malaysia
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Customer Service Representative

  • May 2020 - Jun 2021

  Due to the pandemic, was given an opportunity to join in Globee Services Sdn Bhd as Customer Service Representative (CSR). Was part of the team for project UberEats Taiwan. • Provide customer service to consumers and partners(Restaurant & Delivery Partner). • Inbound & outbound emails & consumers and partners(Restaurant & Delivery Partner). • Analysis customers’ needs and provide right action to customers. Due to the pandemic, was given an opportunity to join in Globee Services Sdn Bhd as Customer Service Representative (CSR). Was part of the team for project UberEats Taiwan. • Provide customer service to consumers and partners(Restaurant & Delivery Partner). • Inbound & outbound emails & consumers and partners(Restaurant & Delivery Partner). • Analysis customers’ needs and provide right action to customers.



IME Productions (M) Sdn Bhd

• Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

• Admin cum Operation Assistance

  • Jan 2019 - Jan 2020

  1. Administrative • Execute receptionist duties include performing ad-hoc administrative duties, prepare purchase order and redirect calls • Support and assist in accounting as general ledger, AR/ AP account & Bank reconciliation. 2. Operation Assistance • Operation Planning for pre & post-events, arrange with contractors/ venue providers for bump in & load out. Ensure all setups are done in time and according as planned. • Support and assist during events as make sure every part of the event go smoothly. Show less



IME Productions (M) Sdn Bhd

• Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

• Intern for Operation Department & Marketing Department

  • Sep 2017 - Dec 2017