Experience

iStore iSend

• Malaysia
• Transportation, Logistics, Supply Chain and Storage
• 100 - 200 Employee

• Business Development Executive

  • Aug 2023 - Present

  1) Provide the best solutions for E-commerce after understand from customer 2) Design the Solutions for Warehousing and Fulfillment Service 3) Achieve Sales Target that set by Management 1) Provide the best solutions for E-commerce after understand from customer 2) Design the Solutions for Warehousing and Fulfillment Service 3) Achieve Sales Target that set by Management



Kuehne+Nagel

• Switzerland
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Road Logistics operation executive

  • Nov 2022 - Jul 2023

  Job Description -To support Road Logistics business activities within KN guidelines to achieve organization’s short and long term business goals. Handles day to day operations such as order processing, attending to customer’s queries, finance functions and vendor performance management. -To manage day to day operations that includes order processing, rates inquiry, acknowledge vendor invoices, perform accruals, billing and assist in month end financial closing -Support business development process in the areas of tender analysis, solution design, costing, pricing and service offering -Take charge of Transport Subcontractor Management to align with corporate carrier initiatives -Ensure efficient overland operations and continuously optimizes the operations by implementing standard processes in line with corporate guidelines and targets -To be involved in the development and implementation of business operation and reporting systems -Ensure job arranged are profitable and in line with guidelines -Monitor annual budget and initiate corrective actions in case of deviations -To manage customer complaints in a professional manner, taking appropriate corrective action to prevent re-occurrence of complaint and/or notify all relevant stakeholders -To follow all procedures and reporting requirements in relation to the company OHS policies and working instructions. -To report incidents and hazards as per the relevant working instructions. -To coordinate with service vendors, customer and customs agent after office hours / weekend -To maintain job database and to generate transport related reports to include fleet utilisation and vendor performance. Show less



PKT Logistics Group Sdn Bhd

• Malaysia
• Transportation, Logistics, Supply Chain and Storage
• 200 - 300 Employee

• Sales Consultant, Senior Level

  • Oct 2020 - Jul 2022

  Operation Activities (As Customer Service and Documentation Executive, Senior Level):- Same as PreviousCommercial Activities (As Technical Sales Executive, Costing Executive, Senior Level):• Looking for new customer and visit to customer end for business visit• Provide solution for Customer Enquiries• Prepare Quotation for enquiries from existing & new customers• Advise Customer for the most suitable HS Code, Import / Export License Requirements and Related OGA Requirements• Develop Templates for Costing, Automated Data Entry and etc. • Involve in Business Tender Project• Prepare Costing and analyse the costing to ensure the profit margin achieved• Prepare monthly P&L report to evaluate the profit of each project• Enhance and maintain relationship with new and existing customers• Service Key Account Customers and fulfill their needs• Negotiate with Suppliers to minimize cost and maximize profit• Perform Market Research to understand the market trend and priceResults Achieved:1) Reduce 80% Paper Usage in Single Project that will carry out every year 2) Reduce 80% Process Time in preparing documents for Customs MIDA Exemption3) Achieve Paperless and Real Time Information Sharing with Customer4) Increase Company Profit by venturing into Land Shipment5) 100% Customer Satisfaction Show less

• Documentation Executive cum Customer Service and Operation

  • May 2019 - Oct 2020

  Operation Activities (As Customer Service and Documentation Executive):• Handling both Import & Export Shipment and communicate as Customer Service• Customs Form Declaration (K1/K2/K3/K8/K9)• Documents checking and advise Consignee/Consignor on the mistake• Open Job in the Sovy System and prepare the invoice once the shipment settled• Free Zone / Port Authority Declaration (ZB Form)• Planning Container Delivery according to Customer’s Production Planning• Assist Customer in PCO Application for Exportation Purpose• Advise Customer for Alternative Planning when problem arise• Advise Customer for the most suitable HS Code, Import / Export License Requirements and Related OGA Requirements• Liaise with Customs Officer if any problem occurs• Handle Land, Sea and Air shipment• Continuous looking for solutions to reduce workload and make the process become smoother. Kaizen for operation tasks• Leading team towards goal• Assist Manager in managing and evaluate team KPI in job and provide support when necessary • Prepare monthly costing and identify the proper method to reduce the cost• Identify the problem faced, find a solution to overcome and educate team member• Discuss with Customs on reducing paper usage in order to achieve 3R Show less

• Management Trainee

  • Jan 2019 - May 2019

  Department: Transport (1 Month)• Handle Basic Operation and Monitor on the License and Road-Tax Expiry Date for all Vehicles• Data Entry for Driver Claim, Salary and Routing• Route Planning • Handle Ad-Hoc task assigned by superiorDepartment: Custom Brokerage (1 Month) Open Job in Sovy System once received documents from Customer Prepare Duty Invoices and Forwarding Invoices once shipment cleared Container Delivery Planning (FCL/LCL)Department: Business Development (1 Month) Route Planning for FMCG Delivery Prepare Business Proposal for New Project (E-Commerce) Assist in E-Commerce Marketing and Promotion planning Data Analysis for Reefer Vehicle Monitor the Inbound and Outbound for Cold Room Activities Route Planning for new FMCG enquiries Assist in Costing for New Enquiries from CustomerDepartment: Warehouse (1 Month)o Assist in Warehouse Operation Activities (Inbound/Outbound)o Data Entry in WMS Systemo Prepare Picking List for Warehouse Operation Teamo Assist in Picking Activities according to Customer’s PO Show less