Waheed Yassmineh

Technical Support Engineer at TACME LLC
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Contact Information
us****@****om
(386) 825-5501
Location
United Arab Emirates, AE
Languages
  • Arabic -
  • English -

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Credentials

  • PHP Web Developer
    EXECUTRAIN
    Jun, 2009
    - Oct, 2024

Experience

  • TACME LLC
    • United Arab Emirates
    • Software Development
    • 1 - 100 Employee
    • Technical Support Engineer
      • Nov 2014 - Present

      Technical Support Engineer - Handled Windows Support for Website and KIOSK - Handled Mobile Support - Card Printing Support / Printer Installation - Software Installation Support - Windows Quality Assurance - Website Testing - English and Arabic Interfaces - Mobile Testing - English and Arabic Interfaces - Content Management - Oracle WebCenter Sites Technical Support Engineer - Handled Windows Support for Website and KIOSK - Handled Mobile Support - Card Printing Support / Printer Installation - Software Installation Support - Windows Quality Assurance - Website Testing - English and Arabic Interfaces - Mobile Testing - English and Arabic Interfaces - Content Management - Oracle WebCenter Sites

  • Freelance
    • Freelance Web Developer - Project Manager Assistant.
      • Jan 2002 - Nov 2012

      - Support Project management activities- Issue tracking - Websites development with PHP.

    • Web Developer
      • 2004 - 2011

      - Designing and developing database system using My SQL - Usability testing and reporting- Technologies included SQL query, DAO, ADO, API, visual form object, sub-system linkage- Developed websites using PHP/MySQL, HTML, CSS- Developed sites using open source cms such as WordPress & Joomla.- Web Marketing, and SEO- Analytic for clients using Google Analytics - Technical support to clients via meetings, telephone and internet - Managed client relationships, and finances Show less

  • M.T.Khawam Co.
    • Damascus - Syria
    • Project Manager Assistant.
      • 2002 - 2011

      - Reporting directly to the Project Manager - Attending meetings with clients to identify requirements - Analyzing client requirements - Preparing project plan for the project manager to be presented to client - Preparing projects technical documentations for internal staff - Preparing project documentation for clients - Project follow up with client and internal staff - Handling all correspondence with client - Ensure delivery of projects and tasks meeting deadlines - Following up project sign off and managing payments Show less

  • Lawain.com
    • Damascus - Syria
    • Project Coordinator
      • 2000 - 2002

      - Attending meetings with clients to identify requirements - Analyzing client requirements - Preparing projects technical documentations for internal staff such as (project manager ,designers, developers) - Preparing project documentation for clients - Project follow up with client and internal staff - Handling all correspondence with client - Ensure delivery of projects and tasks meeting deadlines - Managing support issues with clients and the support team - Reporting directly to the General Manager - Training clients after completing the project Show less

Education

  • Executrain International / Hadara International
    Diploma, Project Management / Web Design and Programming
    2001 - 2002

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