Waheed Ismail
Senior Network and Security Consultant at Human Resources Development Fund - HRDF - KSA- Claim this Profile
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Bio
Experience
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Human Resources Development Fund - HRDF - KSA
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Saudi Arabia
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Human Resources Services
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700 & Above Employee
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Senior Network and Security Consultant
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Aug 2022 - Present
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Cisco
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United States
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Software Development
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700 & Above Employee
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Network Consultant
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Jun 2021 - Jan 2023
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solutions by stc
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Saudi Arabia
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IT Services and IT Consulting
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700 & Above Employee
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Network Consultant
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Dec 2019 - Oct 2021
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Cisco
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Riyadh, Saudi Arabia
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Network Consultant, Resident at Saudi Customs
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Jan 2019 - Dec 2019
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JAWRAA
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Saudi Arabia
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IT Services and IT Consulting
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1 - 100 Employee
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Network Solution Architect
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Jul 2016 - Jan 2019
Ministry of Economy and Planning (MEP) outsourced by JAWRAA Worked as Network and Security Team Lead with Ministry of Economy and Planning (MEP) in Riyadh head office. Responsibilities: • Lead Next Generation Data Center networks to support implementation of new platform/solutions which should fulfill the business day to day requirements and future needs. • Develop and maintain Technical Support process and deliverables and QA, handover of technology and service to Operations, workflow automation, Lead team of network engineers and Assist with development and maintenance, and Network Service Support Models. • Participates in largescale development initiatives including product selection and POC (Proof of Concept) and provide technical recommends for design and implementation for best utilization and high availability of resources. • Leads the activities such as new system build, technology upgrade, Service Improvement activities within the organization, Virtualization and Modernization Infrastructure in line with organizational expectations. • Supervises, Develop and perform planning, designing and implementation standard and nonstandard solutions for production problems. • Interacts and collaborates with the technical team and cross functional groups as a focal point of contact for organization and Data Center Virtualization and Modernization Team. • Provide Level 3 break fix support for LAN/WAN, including locally and globally hosted colocation data centers operation support. • Install, maintain, and support network routers, switches, WLCs and other communications devices used by Production Services, including LAN, WAN, Firewall, VPN, Servers, and Internet infrastructure. • Providing advanced presales/design support for ICT opportunities. • Developing overall Enterprise Network/Security solutions including HLD, LLD, scope of work, and bills of materials. • Identifying technology gaps and develop and implement appropriate solutions collaboratively. Show less
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UCC
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Research Services
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500 - 600 Employee
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Technical Consultant & Emerging Technologies Head
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Mar 2012 - Jul 2016
Responsibilities: • Lead engineering team and translating complex business requirements into Network/Security solutions. • Developing overall Enterprise Network/Security solutions including high-level design, Low level design, scope of work, and bills of materials. • Leads the regular audits/assessment activities to ensure accuracy, completeness, and proper usage of organization and Virtualization in servers and Networks. • Reviews incident management, change management, and problem management for purposes of resolution and ‘RCA (Root Cause Analysis)’ of complex problems. • Perform Quality Assurance activities for engineering designs which includes identifying and submitting network design issues to Engineering. • For your guidance, below is a sample of the job description of another client (different from yours, but just a sample): • Provide architecture consulting support for all strategic initiatives across the enterprise with focus on network design, big data platform, and infrastructure as a service • Provide high level and low-level network design for enterprise customer using all company supported platform. • Conduct vendor analysis against client requirements and proofs-of-concept and statements of work for new solutions respectively. • Perform multiple solution implementation in Cisco technologies. • Perform L3 operation support and serve as escalation for L1 and L2 respectively. • Providing advanced presales support for internal teams for networking/Security solutions. • Work as network/security advisor for our key customers and generating new opportunities. • Work closely with sales teams and support through the sales cycle. • Produce technical Scope/Estimate documents and Project Proposals. • Providing advanced presales/design support for networking/Security opportunities. • Participating in client calls with Sales Specialists and Account Executives. Show less
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Integrated Telecom Company (ITC)
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Saudi Arabia
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Telecommunications
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300 - 400 Employee
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NOC Engineer
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Dec 2009 - Mar 2012
Working as a NOC engineer My responsibilities are: • Monitor and analyze our Network performance and variables and Utilization bandwidth. • Configuring & troubleshooting MPLS L3VPN, L2VPN using BGP as a Routing Protocol between PE-CE. • WAN solutions for banks & corporate customers using Medias like fiber, Microwave & Wimax. • Implementing and troubleshooting services using routing & switching Methods and (MPLS, BGP, ISIS, VLAN, Trunking). • Provide internet access to corporate customers PPPOE, Vlan. • Installation, configuration and Troubleshooting Wimax SU-O. And Wimax RMS Fault Management. • SNFN - Saudi National Fiber Networks-(Fiber Optic Links) Network Monitoring. • Fault Management and Monitor, handle and resolve faults that may Occur in the network elements (Wimax stations, Switches, Routers), through using Network Operation Center platforms. • Interaction with other engineers within the internal for service Escalations. • Proactive monitoring of customer networks using network Management tools and procedures. • Professional and courteous customer interaction via various channels Including telephone, e-mail, and face-to-face meetings. • Dealing with Remedy to following up the ticket status & issuing tickets to other teams. • Evaluate network changes and activities & approve RFCs Show less
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Shabakah integrated technology
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Saudi Arabia
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Information Technology & Services
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1 - 100 Employee
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NOC Manager Mssistant
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Jun 2009 - Dec 2009
• Provide leadership, technical expertise and management to 1st & 2nd line support team. • Provide 24x7 escalation support of Network infrastructure. • Training and Motivating NOC Staff. • Provide leadership, technical expertise and management to 1st & 2nd line support team. • Provide 24x7 escalation support of Network infrastructure. • Training and Motivating NOC Staff.
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stc
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Saudi Arabia
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Telecommunications
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700 & Above Employee
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Telecom Engineer
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Apr 2008 - Jun 2009
I worked as a Telecom Engineer (MPLS Provisioning and Activation – STC DNOC dept) My responsibilities within this project (Saudi Data) were: Configuring Data Circuits (L2VPN, DIA, and L3VPN). Configuration and Provisioning of Access Technologies (MALC, WIMAX). Troubleshooting with ISPs and Customers. I worked as a Telecom Engineer (MPLS Provisioning and Activation – STC DNOC dept) My responsibilities within this project (Saudi Data) were: Configuring Data Circuits (L2VPN, DIA, and L3VPN). Configuration and Provisioning of Access Technologies (MALC, WIMAX). Troubleshooting with ISPs and Customers.
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Education
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University of Gezira
B.Sc. (Hon), Computer Engineering