Global Digital Operations Director

• Mar 2023 - Present

Co-owner and responsible for the Global Operations of Noûs. Co-owner and responsible for the Global Operations of Noûs.

Global Digital Operations

• Nov 2018 - Feb 2023

Responsible for supporting 18 digital offices across the globe ensuring standardization and quality in deliveries. Leader in building the digital team for the Global Delivery Center in Chennai, Argentina, and Bucharest, as well as growing our range of digital services globally. Key contributor to global programs such as Bayer, Coca-Cola, and Nestlé as well as being responsible for automating and integrating all digital production tools improving delivery quality. Responsible for promoting DevOps culture and ways of working ensuring standardization and security in the development of digital projects. Show less

Digital Production & Technology Director

• Jan 2018 - Nov 2018

Digital Production Manager

• Jan 2016 - Jan 2018

Head of the digital team and responsible for ensuring the quality of the team and project deliveries for clients such as Nestlé, GSK and Pfizer. My work at Hogarth includes:• Key contributor to vision of how to utilize technology at the cutting edge• Work with Operations & Finance team to optimize resources and budgets• Point of escalation for any production related issues• Prepares staff plans for commercial proposals• Provide support as needed on project based proposals• Make sure Digital studio is functioning well in terms of process, workflow and overall production operation• Utilization management reporting• Populates and manage database of freelance and third party suppliers• Secures resources as needed Show less

Operations DIrector

• Jun 2012 - Dec 2015

• Co-Founder • Responsible for the Development team • Responsible for the Project Manager team • Responsible for Financial • Technical Lead and programming lover • Co-Founder • Responsible for the Development team • Responsible for the Project Manager team • Responsible for Financial • Technical Lead and programming lover

System Analyst

• Jun 2010 - Nov 2012

Worked as System Analyst at Gerdau's project. Responsible for managing Intel Servers for web applications with 1000+ servers Windows including 100+ Domain Controller, 50+ Exchange server, IIS, WSUS, VMware.

Technical Lead

• Sep 2008 - Jun 2010

Working as Technical Leader at Sulamérica's project.I was responsible for guide and manage a team of technical support as Technical Leader.

IT Support Specialist

• Jan 2003 - Sep 2008

Working as Technical Support.I worked in banking automation and commercial automation as hardware and software maintenance (Windows platform) at Unibanco, Santander Banespa and ABN.I worked one year as print maintenance.Models 6400/6500, 3000, 4000 e 2000 (IBM).

Systems and Information Technician

• Aug 2001 - Jan 2002

I was responsible for implementing and managing the Hospital's IT. I was responsible for implementing and managing the Hospital's IT.

Billing Assistant

• Feb 1998 - Jul 2001

Responsible for billing SUS patient expenses with the government. Responsible for billing SUS patient expenses with the government.