Wafa Fares
Sales Center Teamleader at O'Brien Glass Industries- Claim this Profile
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Bio
Experience
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O'Brien Glass Industries
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Australia
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Retail
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300 - 400 Employee
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Sales Center Teamleader
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Feb 1997 - Present
• Manage up to 11 people. • Provide ongoing coaching, feedback and mentoring to team members to develop skills, nurture talents and raise performance. • Managing the performance of consultants to ensure conversion rates, roster adherence and call handling times are met • Model exceptional communication skills and customer service Participate in strategic initiatives and projects with colleagues • Manage up to 11 people. • Provide ongoing coaching, feedback and mentoring to team members to develop skills, nurture talents and raise performance. • Managing the performance of consultants to ensure conversion rates, roster adherence and call handling times are met • Model exceptional communication skills and customer service Participate in strategic initiatives and projects with colleagues
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