Wafa Aina
Human Resources Executive at Net Onboard Sdn Bhd- Claim this Profile
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Experience
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Net Onboard Sdn Bhd
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Malaysia
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IT Services and IT Consulting
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1 - 100 Employee
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Human Resources Executive
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Nov 2021 - Present
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Customer Service
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Dec 2020 - Apr 2021
• Resolved 10-20 complaints daily by clarifying issues and explaining the solution. • Managed leads and closed sales in WhatsApp. • Helped customers to complete purchases and locate items. • Process transactions such as debit/credit purchases or refunds. • Resolved 10-20 complaints daily by clarifying issues and explaining the solution. • Managed leads and closed sales in WhatsApp. • Helped customers to complete purchases and locate items. • Process transactions such as debit/credit purchases or refunds.
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Substitute Teacher
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Aug 2020 - Feb 2021
• Taught 57 students (Standard 1-6) based on the lesson plan assigned by the regular teacher. • Provided informative presentations to students regarding different areas of studies and ensure that students fully comprehend all aspects. • Taught 57 students (Standard 1-6) based on the lesson plan assigned by the regular teacher. • Provided informative presentations to students regarding different areas of studies and ensure that students fully comprehend all aspects.
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PETRONAS
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Malaysia
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Oil and Gas
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700 & Above Employee
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Intern
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Jun 2019 - Aug 2019
HRM Department: Capability Management • Handled several projects - HRM Downstream Team Empowerment, HSE Training Program, and Majlis Sekalung Budi • Organized HSE Training Program that involved over 120 participants. • Supervised the recruitment process by assisting the interview process. • Conducted orientation to the newly hired intern. HRM Department: Capability Management • Handled several projects - HRM Downstream Team Empowerment, HSE Training Program, and Majlis Sekalung Budi • Organized HSE Training Program that involved over 120 participants. • Supervised the recruitment process by assisting the interview process. • Conducted orientation to the newly hired intern.
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BHPetrol
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Malaysia
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Retail
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1 - 100 Employee
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Cashier
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May 2017 - Aug 2017
1. Involved in account management including receiving payment by cash, credit cards or voucher. 2. Multitasking by flexibility fulfilling necessary roles 1. Involved in account management including receiving payment by cash, credit cards or voucher. 2. Multitasking by flexibility fulfilling necessary roles
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Education
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Universiti Malaysia Sarawak (UNIMAS)
Bachelor of Science - BS, Human Resources Development -
Kolej Matrikulasi Johor (KMJ)
Foundation degree, Pure Science