Wael Abd El-Halim
Executive - customer Experience at Wall Street Exchange - A member of Emirates Post Group- Claim this Profile
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English Professional working proficiency
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Arabic Native or bilingual proficiency
Topline Score
Bio
Credentials
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Counterfeit Currency Handling
Wall Street Exchange - A member of Emirates Post GroupJan, 2023- Nov, 2024 -
Anti-Money Laundering & Combating financing of terrorism
Wall Street Exchange - A member of Emirates Post GroupDec, 2022- Nov, 2024 -
Business Continuity Plan
Wall Street Exchange - A member of Emirates Post GroupDec, 2022- Nov, 2024 -
Fraud awareness
Wall Street Exchange - A member of Emirates Post GroupDec, 2022- Nov, 2024 -
Information Security Awareness
Wall Street Exchange - A member of Emirates Post GroupDec, 2022- Nov, 2024 -
Anti-money laundering
TravelexMar, 2022- Nov, 2024 -
Certified Information Systems Security
TravelexMar, 2022- Nov, 2024 -
Counterfeit currancy and cashe handling
TravelexMar, 2022- Nov, 2024 -
Fraud awareness
TravelexMar, 2022- Nov, 2024 -
Information Security awareness
UnimoniSep, 2019- Nov, 2024 -
Compliance learning & Awareness framework
UAE ExchangeJan, 2019- Nov, 2024 -
Financial crime
UAE ExchangeNov, 2018- Nov, 2024 -
TOEIC
AMIDEASTOct, 2015- Nov, 2024
Experience
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Wall Street Exchange - A member of Emirates Post Group
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Financial Services
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300 - 400 Employee
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Executive - customer Experience
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Dec 2022 - Present
Cash Handling Compliance Management Regulatory Requirements • Policies & Procedures Customer Service Representatives Customer Experience. Customer Contact Training Team Leadership Negotiation Due Diligence. Compliance Monitoring Anti-Money Laundering Compliance CDD EDD. KYC Regulatory Compliance Cash Handling Compliance Management Regulatory Requirements • Policies & Procedures Customer Service Representatives Customer Experience. Customer Contact Training Team Leadership Negotiation Due Diligence. Compliance Monitoring Anti-Money Laundering Compliance CDD EDD. KYC Regulatory Compliance
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Travelex
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United Kingdom
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Financial Services
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700 & Above Employee
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Sales Consultant
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Feb 2022 - Dec 2022
- I Accurate cash handling and balancing. - while processing the transactions Buying and selling of foreign currencies. - keeping track of all the formal documents pertaining to finalization of financial transactions. - Providing information and support to customer over the counter & through phone and providing/promoting new products/schemes. - Maintaining cash float by following balancing and reconciliations procedure & preparing daily 'End of the Day' sheet at the closing of each business da. - Managing local currency & foreign currency stock. - Process domestic and international fund transactions accurately in a quick & timely manner. - Buying and selling of foreign currencies. - Performing administrative task such as filing, preparing reports, files achieving, maintaining mail correspondence. - Greeting customer while attending to them and ascertaining their needs by asking open ended questions. - Temporarily assisted to Compliance Analysist, approximately one month during Aug-Sep 2020¤tly. - Familiar with NICE Actimize, risk analysis of AML compliance. Show less
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UAE Exchange
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United Arab Emirates
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Financial Services
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700 & Above Employee
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Sales Consultant
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Dec 2017 - Dec 2021
Handling financial transactions. Administer currencies, financial exchange activities, deposits as well as company and voucher payments. Trade foreign currencies foreign and arranging foreign currency for funding. Verifying cash physically and tally as per system. Maintain records of financial transactions & Transfer and processing SWIFT transaction. Follow compliance procedures, company policies and abides by all health and safety guidelines as per company standards. Maintaining an effective relationship with the liaison offices as well as the clients. Resolves customer issues and answers questions. Issuing of demand draft, telegraphic transfer, express money transfer, associate branch transfer, western union money. To ensure Anti-Money laundering & Combating Terrorist Financing and Know your customer (KYC) policy. Maintaining an effective relationship with the liaison offices as well as the clients. Show less
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Capital co.auditing & constlancy
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10th of Ramadan, Sharkia, Egypt
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Accounting Officer
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Sep 2020 - Oct 2021
▪ Making and Review Journal Entries Using Word & Excel. ▪ Preparing Salaries Entries, Closing Entries monthly and annually. ▪ Preparing and Assisting in the Preparation of the Monthly Financial Statements. ▪ Prepare Balance Sheet Reconciliations Including Inventory evaluation. ▪ Preparing Different Aspects of Taxes Withholding Tax, Sales Tax. Participating in tax inspections. ▪ Follow up Account’s payables and payments and Preparing Receivables and Their Aging. ▪ Making bank reconciliation and all related issues. ▪ Inventory count for Stock Control Procedures on a Monthly Basis. ▪ Calculating Sales Agents Balances and Their Debit Balances, Collecting from Sales and Handling Petty Cash Book. ▪ Preparing Monthly sales Reports Based on the Different Products according To Their Sales Volume & sales return. Show less
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Capital co.auditing & constlancy
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10th of Ramadan, Sharkia, Egypt
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Junior Accountant
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Jun 2016 - Jun 2017
• Making and Review Journal Entries Using ERP & Excel. • Preparing Salaries Entries, Closing Entries monthly and annually. • Preparing and Assisting in The Preparation of The Monthly Financial Statements. • Prepare Balance Sheet Reconciliations Including Inventory evaluation. • Preparing Different Aspects Of Taxes Withholding Tax, Sales Tax. Participating in tax inspections • Follow up Accounts payables and payments • Preparing Receivables And Their Aging . • Making bank reconciliation and all related issues. • Inventory count for Stock Control Procedures On A Monthly Basis . • Calculating Sales Agents Balances And Their Debit Balances • Collecting From Sales And Handling Petty Cash Book • Preparing Monthly sales Reports Based on the Different Products according To Their Sales Volume & sales return. Show less
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Shell
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United Kingdom
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Oil and Gas
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700 & Above Employee
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Entrepreneurship internship
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Sep 2016 - Sep 2016
Shell LiveWIRE is a Royal Dutch Shell Social Investment Programme, which enables young people to start their own business and create employment. Over 9.2m young entrepreneurs have benefited from Shell LiveWIRE programmes since 1982. Shell LiveWIRE strengthens young people’s career options by enabling them to switch from being an employee to becoming an employer, or making the transition from seeking employment to creating employment. Shell LiveWIRE programmes provide budding young entrepreneurs with access to the essential business knowledge and customised support they need to transform their enterprising ideas into a viable and sustainable business. Show less
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Cairo University
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Egypt
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Higher Education
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700 & Above Employee
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Entrepreneurship internship
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Jul 2016 - Jul 2016
Development of Thinking and Managerial Skills (DTMS) From: Pathways Egypt sponsored by The International Labour Organization(ILO “DTMS, S2016” “Entrepreneurship Skills” (GPA: 4.59/5) Content of the Program: September 2014 Entrepreneurship • Feasibility studies• Graduation Project • System & Creative Thinking• Small project• Development of Thinking and Managerial Skills (DTMS) From: Pathways Egypt sponsored by The International Labour Organization(ILO “DTMS, S2016” “Entrepreneurship Skills” (GPA: 4.59/5) Content of the Program: September 2014 Entrepreneurship • Feasibility studies• Graduation Project • System & Creative Thinking• Small project•
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Maaan
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Egypt
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Education Administration Programs
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1 - 100 Employee
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Delegate
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Feb 2016 - Apr 2016
Ma'an is a nonprofit organization that helps youth to find their dream job through filling in the gap between job-seekers and business owners, to reduce the unemployment problem by bridging the gap between students in various disciplines and the Job market. Enhance the activities and services for youth in universities, in order to develop and improve training programs, lectures and workshops to catch up with market needs. Develop the skills and qualifications for our participants in order to make the best plan for their future through ambition, and insistence even in the face of obstacles Ma'an was founded in February 2007 at Al-Sawy Cultural Wheel. Over the last 5 years and right now we’re preparing the 17th batch of our programs. We gave training for more than 15,000 members over 16 patches. We have modulated more than 32,000 members' through maaan2007 Yahoo groups to share experiences and promote important events scholarships, courses, and fairs, to our team members. 70% of our participants are students; the other 30% are graduates. 60% of our graduate’s participants got Show less
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The Arab Contractors
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Egypt
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Construction
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700 & Above Employee
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Accounting Trainee
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Aug 2015 - Aug 2015
The training in the Arab Contractors Corporation is acquiring a lot of experience from this company Her ancient History The training in the Arab Contractors Corporation is acquiring a lot of experience from this company Her ancient History
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Education
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2012 - 2016
Nile Academy For Science
Bachelor of Commerce, Accounting
Community
