Head Of Training

• Aug 2022 - Present

Deputy Manager

• Jul 2015 - Present

System Engineer

• Nov 2014 - Feb 2015

•Designing and Implement the infrastructure (Active directory, DNS, DHCP, etc….) •Designing and Implement EPM solutions. •Designing and Implement the Microsoft Office SharePoint. •Designing and Implement the Microsoft Exchange server. •Designing and Implement the Microsoft System Center family •Contribute to technical proposals, presales activities. •Working with Dell Servers and Dell Management •Working as a Technical Instructor and projects consultant. •Deliver Microsoft Network courses Show less

Technical Consultant

• Oct 2012 - Mar 2014

•Assist the Technical team for the Data center and Infrastructure support. •Install and configure new Microsoft services and servers. •Assist in the daily basics problems and troubleshooting •Lead the Discussion and analysis with the technical management. •Redesign the infrastructure as needed. •Working on the Documentations •Assist the Technical team for the Data center and Infrastructure support. •Install and configure new Microsoft services and servers. •Assist in the daily basics problems and troubleshooting •Lead the Discussion and analysis with the technical management. •Redesign the infrastructure as needed. •Working on the Documentations

System Engineer

• Jun 2011 - Sep 2012

•Contribute to technical proposals, presales activities and business development initiatives as directed by tech leads and / team manager •Assist in site surveys, architecture design, system evaluation, system analysis, and infrastructure assessment •Participate in projects planning, defining requirements and solutions development with project management and tech leads •Ensure understanding and full comprehension of the adopted technologies / products that are to be implemented •Manage products deployment at clients’ site with all troubleshooting required •Ensure all incidents reporting and documentation to tech leads and project managers •Adhere to OMS standards in client communication, interfacing and progress reporting •Adhere to allocation of days and budget per project •Adhere to development plan: training / certification and TDP Show less

Technical Instructor & Consultant

• Jun 2009 - Feb 2011

•Working as a Technical Instructor and projects consultant. •Deliver Microsoft Network courses. •Designing and Implement the infrastructure (Active directory, DNS, DHCP, etc….) •Designing and Implement the Microsoft Internet security and acceleration (ISA). •Designing and Implement EPM solutions. •Designing and Implement the Microsoft Office SharePoint. •Designing and Implement the Microsoft Exchange server. •Designing and Implement the Microsoft System Center family (SCCM, SCOM, SCDPM, etc…..). •Designing and Implement the Office Communication Server (OCS) Show less

Technical Instructor /Consultant

• Jul 2006 - Jun 2009

•Working as a Technical Instructor and projects consultant. •Deliver Microsoft courses all over the world. •Designing and Implement the infrastructure (Active directory, DNS, DHCP, etc….) •Designing and Implement the Microsoft Internet security and acceleration (ISA). •Designing and Implement the Microsoft Office SharePoint. •Designing and Implement the Microsoft Exchange server. •Designing and Implement the Microsoft System Center family (SCCM, SCOM, SCDPM, etc…..). •Designing and Implement the Office Communication Server (OCS) Show less

ITG Engineer

• Sep 2005 - Jul 2006

•Information Technology Group Engineer. •Supporting the company in OS & Desktop Problems and infrastructure. •Lab preparing and supporting. •Administrate and support EL Minya branch for Three months. •Information Technology Group Engineer. •Supporting the company in OS & Desktop Problems and infrastructure. •Lab preparing and supporting. •Administrate and support EL Minya branch for Three months.