Experience

Elevate Hospital Group
• Egypt
• Hospitals and Health Care
• 1 - 100 Employee
• COO NGUH

  • Jul 2023 - Present

Freelance Business & Management Consultants
• United States
• Business Consulting and Services
• 1 - 100 Employee
• Management Consultant

  • Aug 2019 - Present


Saudi German Health

• Saudi Arabia
• Hospitals and Health Care
• 700 & Above Employee

• Chief Operating Officer

  • Nov 2022 - Feb 2023

  Consulting capacity for the Alex startup. Consulting capacity for the Alex startup.



London International Patient Services (LIPS)

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• General Manager

  • Jun 2022 - Oct 2022

  • Achieved 30-40% growth in sales and profits as General Manager while simultaneously managing all financial, pricing, and sales strategies. • Developed and implemented strategies to increase revenue and profitability, resulting in a 25% growth in total sales revenue and 40% reduction in total expenses. • Led key initiatives in quality and process improvement, resulting in a 20% increase in productivity and 10% decrease in defects. • Achieved 30-40% growth in sales and profits as General Manager while simultaneously managing all financial, pricing, and sales strategies. • Developed and implemented strategies to increase revenue and profitability, resulting in a 25% growth in total sales revenue and 40% reduction in total expenses. • Led key initiatives in quality and process improvement, resulting in a 20% increase in productivity and 10% decrease in defects.



Hamad Medical Corporation

• Medical Practices
• 700 & Above Employee

• Operations Manager

  • Feb 2013 - Jul 2019

  • Developed an efficient workflow process of assigning patient visits across 5 sites, resulting in an 8% increase in number of patient visits with 10% reduction in operational costs. • Established tracking and monitoring mechanism to identify delays and bottlenecks and optimized resource allocation to reduce patient waiting times by 21%. • Implemented a unified medical supply chain management system. Reduced overall costs by 15%. • Developed an efficient workflow process of assigning patient visits across 5 sites, resulting in an 8% increase in number of patient visits with 10% reduction in operational costs. • Established tracking and monitoring mechanism to identify delays and bottlenecks and optimized resource allocation to reduce patient waiting times by 21%. • Implemented a unified medical supply chain management system. Reduced overall costs by 15%.



مستشفى العيون الدولي - Al Oyoun Al Dawli Hospital

• Egypt
• Hospitals and Health Care
• 1 - 100 Employee

• Chief Operations Officer

  • Oct 2012 - Jan 2013

  • Streamlined operations to reduce costs by 15% and increased productivity by 30%, resulting in increased profit margins. . • Implemented new policies and processes to support operations and ensure efficiency and effectiveness, with a resulting reduction in overhead costs. • Developed and managed plans for growth, transformation and delivery of new services to market. • Streamlined operations to reduce costs by 15% and increased productivity by 30%, resulting in increased profit margins. . • Implemented new policies and processes to support operations and ensure efficiency and effectiveness, with a resulting reduction in overhead costs. • Developed and managed plans for growth, transformation and delivery of new services to market.



NEXtCARE

• United States
• Hospitals and Health Care
• 400 - 500 Employee

• Head of Business Development

  • Apr 2012 - Aug 2012

  • Developed a framework for acquiring and scaling strategic partnerships/ alliances with a 20% increase in new partners. • Negotiated 30 agreements and secured additional revenue of SAR 1 million, used insights to create and implement a go-to-market strategy that yielded growth in sales. • Utilised data-driven insights and customer segmentation to identify strategic opportunities to penetrate new markets and capitalize on existing ones. • Developed a framework for acquiring and scaling strategic partnerships/ alliances with a 20% increase in new partners. • Negotiated 30 agreements and secured additional revenue of SAR 1 million, used insights to create and implement a go-to-market strategy that yielded growth in sales. • Utilised data-driven insights and customer segmentation to identify strategic opportunities to penetrate new markets and capitalize on existing ones.



Magrabi Hospitals & Centers

• Saudi Arabia
• Hospitals and Health Care
• 700 & Above Employee

• Operations Manager

  • Jun 2011 - Apr 2012

  Responsible for strategically and tactically directing the main hospital in Jeddah “JCI Accredited”. With a focus on business development and expansion.

• Operations Manager

  • Oct 2010 - Jun 2011

  I oversaw all front & back office operations including manpower planning, recruitment, budgeting, resource allocation, customer service, etc. This Center is the largest specialized tertiary care center in KSA not only in Magrabi group.

• Hospital Administrator

  • Jul 2008 - Oct 2010

  • Aligned resources to operating objectives while managing budget and adjusting to accommodate frequently changing needs and maximize cost savings in an uncertain financial landscape.• Drove operational efficiencies of up to 20% in the hospital's purchasing and supply costs, maintained staffing levels and improved patient satisfaction to 92%.• Increased patient throughput by 32% with implementation of process and technological improvements in scheduling, care delivery and billing.• Revamped processes by leveraging predictive analytics and machine learning to proactively identify areas for improvement and trends in the utilization of resources. Show less

• Operations Manager

  • Dec 2006 - Jul 2008

  As an operations manager I directed all operations from financial management, Outpatient & Inpatient departments, customer service, front desk, health insurance department, Medical Records, HR, PR, pricing, Quality, Nursing department. This is a specialized tertiary care hospital in Abu Dhabi with Ophthalmology, ENT services. 12 clinics, state of the art investigative units, CSSD, 4 ORs, 12 beds, anesthesia services, laboratory and admission office. Achieved increase in patient flow and revenue of about 26% in the first year only, prepared and implemented a full set of policies & procedures in accordance with the latest JCI “Joint Commission International” standards. Show less



Zahraa Al Ahram Hospital

• Hospital Administrator - Giza, Egypt

  • Oct 2002 - Dec 2006

  • Reassigned staff, improved patient discharge processes to reduce average length of stay (ALOS) by 4.7 days, created more efficient processes which resulted in a 27% increase in patient satisfaction scores. • Developed and implemented staffing and patient scheduling plans to optimize resources and manage the facility budget to exceed target goals. • Implemented a data-driven approach to identify, monitor, and track key metrics to ensure performance goals and quality standards were met. • Streamlined operations by creating automation systems and implementing new processes, resulting in a 20% reduction in labor costs. Show less