Experience

Fulfillment.com

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• General Manager

  • Sep 2022 - Present

• Operations Manager

  • Sep 2020 - Oct 2022

  Direct daily activities of the warehouse including labor scheduling, personnel management, space utilization, inventory and equipment. Continuously streamline daily work flows resulting in a more efficient and cohesive work environment. Currently meet or exceed company goals and objectives on a daily, weekly and monthly basis. Enhanced training material for new associates that lead to optimized work efficiency, structured discipline, and reduced downstream quality issues to our customers.

• Supervisor

  • Mar 2020 - Sep 2020

  Direct activities related to inventory, warehousing, shipping, customer service, job tracking, payroll, and personnel management of a world-class fulfillment operations team.



Amazon

• United States
• Software Development
• 700 & Above Employee

• Assistant Manager

  • Feb 2011 - Nov 2019

  Managed day-to-day operations for the inbound team by keeping the balance and flow control between receive and stow departments. Coordinated problem resolution strategies to improve procedures and staffing. Planned and established associate placements, assignments, and production sequences, to meet production goals.

• Seasonal Assistant Manager

  • Jul 2010 - Feb 2011

  Led the Inbound team that successfully launched the then new amazon fulfillment center in the lehigh valley. Training new area managers and process assistants in all aspects of the inbound process. As well as all new hired associates to the building. Continuously communicated best practices to help the team improve bench marking scores and obtained a steady above 90% passing score.

• Fulfillment Associate

  • Dec 2007 - Jul 2010

  Ensured efficient operation for receiving products, stock allocations, inventory controls, order picking and packing, and all aspects of shipping customer orders on a timely and cost-effective basis. Successfully maintained a defect drop zone with more than 30 stowers while also serving as an ambassador to new associates. As a packer examined and inspected packages and products to ensure packing process met SOP to ensure highest customer satisfaction.