Experience

Jamaica Tourist Board

• Advertising Services
• 100 - 200 Employee

• Assistant Librarian

  • Nov 2004 - Present

  Designed, organised and coordinated varied fora for students bi-annually. Assisted in sales and marketing initiatives for e.g. Familiarization trips and Experience Jamaica as well as provided support for events such as The Jamaica Jazz festival, Denbigh, etc.) Spearheaded the implementation of the 1st staging of the Tourism Awareness Library Forum geared at promoting the services of the library to students and other users.Used traditional and E-marketing tools (blast e-mails, social media and e-newsletters) to promote the services of the library and provide current updates of industry trends and happenings to key tourism professionals, teachers, students and general researchers of the tourism trade. Managed the Media Clippings File system in 2007. The file currently hosts almost 3,500 tourism related articles from major newspapers.Assisted in the digital conversion of reference materials (images, videos and text) in order to meet the Digital 2012 plan for the JTB Library.Assisted in the provision of supervision and training for University of the West Indies (UWI) Tourism and Hospitality Management and Library studies internsMay 2003 – Sept. 2003 Chessington World of Adventures Theme Park, UKCatering Senior HostSuggested new menu items for special needs clientsCoordinated rides for park usersPerformed store accounting functions as needed

• Tourism Awareness Officer

  • Apr 2017 - Present

  Public Education Officer in the PR Communications Unit within the Marketing Department with responsibilities to develop programmes that engages and informs Youth on the values and importance of tourism to Jamaica that will increase knowledge, build capacity and prepare them for leadership or a career in the industry.

• Assistant Librarian

  • Nov 2004 - Present



International University of the Caribbean

• Jamaica
• Higher Education
• 1 - 100 Employee

• Lecturer

  • Jan 2015 - May 2015

  Taught courses in BSc. Hospitality & Tourism Management:-Culinary Arts & Mixology, Spirits and Wines Taught courses in BSc. Hospitality & Tourism Management:-Culinary Arts & Mixology, Spirits and Wines



UWI Open Campus

• Guest Lecturer

  • 2010 - 2010

  Presentation done on "Special Interest Tourism" to undergrads in the Tourism and Hospitality Programme Presentation done on "Special Interest Tourism" to undergrads in the Tourism and Hospitality Programme



Chessington World of Adventures Theme Park

• Catering- Senior Host

  • May 2003 - Sep 2003

  Suggested new menu items for special needs clients Coordinated rides for park users Performed store accounting functions as needed Suggested new menu items for special needs clients Coordinated rides for park users Performed store accounting functions as needed



American Hospitality Academy

• Activities Director

  • May 2001 - Sep 2001

  Managed the entertainment activities of resort guests and daily inventory of resourcesPlanned and executed water sports, pool deck and indoor activities for resort guests Accompanied resort guests for tours and off-site activities Managed the entertainment activities of resort guests and daily inventory of resourcesPlanned and executed water sports, pool deck and indoor activities for resort guests Accompanied resort guests for tours and off-site activities



First Heritage Credit Union (Formerly GSB Co-operative Credit Union)

• Marketing Representative

  • Oct 1998 - Sep 2000

  Coordinated presentations for products offered to potential membersLiaised with industry partners to ensure that customer needs are handled effectively Coordinated presentations for products offered to potential membersLiaised with industry partners to ensure that customer needs are handled effectively