Experience

MED PLUS DISABILITY EVALUATIONS, INC.

• United States
• 1 - 100 Employee

• Clinic Supervisor; Staff

  • May 2007 - Present

  Supervise a state contracted medical clinic for disability evaluations; Process patient intake; Conduct pulmonary function testing, EKG testing, and personal interviews with disability claimants; Administer mental and motor evaluations of infants to age five; Assist and direct clinic physicians in disability standards and practices; Train additional staff



Simpson Law Firm, PA

• United States
• Legal Services
• 1 - 100 Employee

• Client Specialist; Call Manager; Paralegal

  • Aug 2018 - Feb 2019

  Comprehensively reviewed and implemented vast and complex compliance requirements utilizing standard legal collection requirements and guidelines surmised from standard industry sources such as, but not limited to The Fair Debt Collections and Practices Act (FDCPA), Gramm-Leach-Bliley Act (GLB), and adherence to the administrational directions of the Consumer Financial Protection Bureau (CFPB); Produced and managed initial demand letters per client operating guidelines in tandem with the client… Comprehensively reviewed and implemented vast and complex compliance requirements utilizing standard legal collection requirements and guidelines surmised from standard industry sources such as, but not limited to The Fair Debt Collections and Practices Act (FDCPA), Gramm-Leach-Bliley Act (GLB), and adherence to the administrational directions of the Consumer Financial Protection Bureau (CFPB); Produced and managed initial demand letters per client operating guidelines in tandem with the client Attorney Work Standards. for two highly regulated national clients; Reviewed, monitored, scored, and reported every inbound and outbound phone call for compliance with legal requirements, industry standards, client specific dictated compliance standards and goals, general professionalism, and business effective practices; Worked in tandem with a small but effective and efficient team in adherence to compliance in the identification, classifications, and resolution of consumer complaints including such steps as multiple documentation and reporting methods, review for trending issues at a client, product, and firm basis, and completion of client advised methodologies of resolution and completion. Show more Show less



Maron Marvel Bradley Anderson & Tardy LLC

• Paralegal

  • Sep 2016 - Aug 2018

  Maintained Asbestos Trust Transparency Litigation Worksite Database; Performed in-depth research on worksite locations, entity histories, business names including colloquial/local identifications or nomenclature, and identified and discerned between numerous associated or closely affiliated worksites, companies, and/or industrial or military complexes; Devised and singularly spearheaded in-depth research and fact gathering on special projects as needed including, but not limited to local… Maintained Asbestos Trust Transparency Litigation Worksite Database; Performed in-depth research on worksite locations, entity histories, business names including colloquial/local identifications or nomenclature, and identified and discerned between numerous associated or closely affiliated worksites, companies, and/or industrial or military complexes; Devised and singularly spearheaded in-depth research and fact gathering on special projects as needed including, but not limited to local regulation(s), practices, and/or procedural necessities in varying states; Comprehensively reviewed, interpreted, and summarized mass medical histories of varying claimants involved in complex arbitration proceedings in the state of Montana; Effectively serviced and utilized available databases, imaged research forums, and comprehensive, historical corporate-gathered periodicals and information banks in order to provide concise groupings of relevant materials, exhibits, and/or summaries for firm partners, directors, and associates in preparation for such proceedings as arbitrations, depositions, hearings, and joint party meetings; Generated newly found/produced, research-driven facts and materials while maintaining previously attained resources in the continuity of diligence for clients of mutual concern, litigant grouping, and/or potential common risk areas; Routinely researched stores, libraries, and general firm available, common data in the day-to-day service of client satisfaction; Drafted and assisted in review and production of varying pleadings; Coordinated and oversaw settlement procedures according to client workflow guidelines; Worked in tandem with multiple associates in the completion of litigation needs Show more Show less



Henley, Lotterhos & Henley, PLLC

• Client Liaison; Paralegal

  • Feb 2015 - Sep 2016

  Maintained client standards, needs, and requirements; Managed and developed special projects to address firm operations; Served as direct contact for clients; Supervised and managed logistics of secretarial pool in tandem with the managing partner; Maintained day-to-day upkeep of caseload for managing partner including, but not limited to fielding defendant calls, preparing complaints, drafting and filing motions, orders, notices, etc., preparing and filing judgments, reviewing cases to advise… Maintained client standards, needs, and requirements; Managed and developed special projects to address firm operations; Served as direct contact for clients; Supervised and managed logistics of secretarial pool in tandem with the managing partner; Maintained day-to-day upkeep of caseload for managing partner including, but not limited to fielding defendant calls, preparing complaints, drafting and filing motions, orders, notices, etc., preparing and filing judgments, reviewing cases to advise on methods of execution, negotiating with opposing counsel, and general case assessment. Show more Show less



Butler Snow LLP

• United States
• Legal Services
• 500 - 600 Employee

• Senior Project Assistant

  • Oct 2014 - Feb 2015

  Researched and compiled data on expert witnesses utilizing such sources as deposition histories, publications authored, media interactions and speaking engagements, any social media footprint, etc.; Reviewed and verified all relevant licensure and professional statuses.

• Legal Assisstant

  • Apr 2014 - Oct 2014

• Collections Agent; Trainer

  • Sep 2012 - Apr 2014

• Collections Agent; Trainer

  • Apr 2007 - Mar 2011

  Skip tracing; Asset location; negotiated payment plans; trained multiple new hire candidates; Coordinated continuing education including both regulatory and client compliance changes, trained collections department employees on changes and transitions regarding resources or technology; commercial collections; subrogation collection files; etc.