Lance Corporal

• Feb 2023 - Present

Private

• Sep 2022 - Feb 2023

Recruit

• May 2022 - Sep 2022

Business Development Specialist

• Sep 2020 - May 2022

Marketing Intern

• Sep 2021 - Feb 2022

President

• Apr 2020 - Feb 2022

As the TP Social Impact Catalyst president, my mission is to guide students and cultivate them with a social entrepreneurship mindset. My roles are to enlighten them about a social enterprise's business dynamics and the skillset required to be a social entrepreneur. In addition to guidance, I will help students tackle challenges and explore opportunities to start and grow their own business. I work closely with industry professionals to help discover the students' potential and solutions to a better society. Show less

Member

• Aug 2019 - Mar 2020

Food and Beverage Server

• May 2020 - Dec 2021

Mentorship Associate Club

• Jul 2020 - Jul 2021

Establish long-term friendships focused on life skills and personal development Mentor: Jack Seow Key Themes: -Personal Development Establish long-term friendships focused on life skills and personal development Mentor: Jack Seow Key Themes: -Personal Development

PA-TP Community Leadership Programme

• Aug 2020 - May 2021

Kampong Chai Chee Youth Network Kampong Chai Chee Youth Network

Industry Mentor's Network (IMN) Mentorship Programme 2020

• Oct 2020 - Mar 2021

Industry Mentor's Network (IMN) Mentorship Programme 2020The IMN is a mentoring initiative where an industry practitioner provides professional and industry guidance to a focused group of students to help them in their personal growth and development; particularly towards their careers.Desired outcomes:-Induction into the world of work-Reinforces passion and ability-Refines career goals-Develop networking and career opportunitiesMentor: Grace Kiong

Event Manager

• Jan 2021 - Jan 2021

Chinese New Year Facebook Live Celebration: New Year New BeginningAs an event manager, I was overall in charge of this Chinese New Year virtual celebration event. My mission was to ensure the event will be smooth sailing and no issues along with the preparation and execution phase. To accomplish this, I communicated with various parties, external vendors, peers, teachers and the People Association (the owner of the event) daily. I needed to ensure that information is constantly up to date and no information gap between various parties. I was also involved in many behind the scenes roles, from the setting up of the stage to distributions of flyers. All those efforts are to ensure the events will have sufficient outreach to the residents, and the site will be readily available on the day of the event. On the day of the event, we managed to engage more than 40 residents. More than 85% of the residents are positive that they will likely participate in a similar event in the future. Show less

Assistant Project Manager

• Oct 2019 - Mar 2021

La LumiereAs the Assistant Project Manager of La Lumiere, my role requires me to work closely with my team members to design the app's user interface (UI) user experience (UX). Throughout the project, I managed to strengthen my understanding of the usage in Adobe XD. To realise the app, I have to liaise with peers and lecturers from the School of Business and School of Informatics and IT to finetune the app's details. To do so, we have gone through numerous trials and errors, deciding on the transitions used, the colour theme used etc. We have successfully soft-launched the app at MeetingYoungMinds 2021 back in February. Show less

Member

• Sep 2019 - Sep 2019

Delivery Agent

• Mar 2020 - Oct 2020

As a delivery agent of Parcel Walker, I was required to deliver the parcels to the recipients punctually daily. Besides ensuring punctuality, I handled all the parcels with utmost care as some of them are fragile and expensive, like electrical appliances. Additionally, to achieve effectiveness and efficiency in parcel deliveries, I always plan my route. This was to ensure I can get my job completed most swiftly. In some cases where there would be a delay in parcel delivery, I would always go the extra steps to call the recipients in advance to inform them about it. To prevent any inconvenience for the recipients, I would always discuss and explore alternatives during a delayed delivery. They would like to reschedule or authorise me as their recipients. If they opted for the latter option, I would personally make a trip down the next day to their residential address and pass them their parcel. By creating a more personalised service, I believed this would build a better rapport with the recipients and a positive brand image. Show less

Social Impact Catalyst Fellowship Programme

• Jun 2020 - Aug 2020

Launched in December 2019 by Mr Desmond Lee, then Minister of Social and Family Development, Social Impact Catalyst is one of Singapore's largest youth-centric organisations for social entrepreneurship and innovation. Social Impact Catalyst Fellowship Programme 2020 aims to connect and cultivate young changemakers who are committed to solving social challenges in an innovative and entrepreneurial way. The six-week programme features workshops on social entrepreneurship, mentorship from industry leaders and fireside chats by established thought leaders. Show less

Hospitality Server

• Apr 2019 - Feb 2020

As a hospitality server at Western Mahua, this was my first exposure to the food and beverage (F&B) industry and front line customer service. I was allocated the role of food and beverage server when I first joined, where I worked closely with the kitchen staffs and floor staffs to coordinate and facilitate the serving of dishes. After a few months of working, I was reallocated to this role, hospitality server, where I mainly interacted with customers and serving their needs and wants. My fluency in spoken English and Chinese played a substantial part in getting my job done. I mainly dealt with Chinese and international customers, which was no issue for me as I had prior experience. I was also assigned as a section leader, and customers under my section were always well cared for, with service quality rated as one of the top in weekly appraisal. This experience has shaped me into whom I am now, always striving for excellence in customer service and honing a customer-centric mindset. Show less

Employee

• Oct 2019 - Nov 2019

As a part-time employee at CH Consultancy, my role exposed me to cold-calling, engaging in persuasive communication to secure an appointment between the potential client and Financial Consultant. During this short period of time, I had cultivated stress management capabilities, especially when dealing with challenging responses and rejections daily. Also, during this working experience, I learnt the importance of upselling, where I would promote the services and list some competitive advantages we had over some of the competitors. This persuasive communication and upselling had led me to secure numerous appointments, sometimes even up to 6 in a day. Show less

Aircraft Interior Cleaner

• Nov 2018 - Apr 2019

As an aircraft interior cleaner at Avon, the job scope required me to travel around the airside of Changi Airport and perform cleaning duties. Besides the fatigue I faced through the daily physical activities, the job had exposed me to what a fast-paced, hectic working environment will look like. We were battling against time, required to clean up the aircraft in a rather short time span (30 mins or lesser) to ensure a punctual departure from time to time. Furthermore, this job had also broadened my perspectives regarding culture and diversity as I worked with colleagues, ground staffs and flight attendants with different nationalities - Malaysian, Chinese, etc. Show less